Outpatient Admissions & Admin Clerk

University Health Network; Toronto; On-site; CAD 41,000 - 42,000; Full time

Benefits offered by this job

HOOPP pension plan

Transit access

Flexible work environment

Development opportunities

Corporate discounts

Job summary

University Health Network (UHN) Schroeder Arthritis Institute in Toronto Western Hospital is seeking a Temporary Full-Time Administrative Clerk to support patient admissions, medical records, and front-line reception for outpatient clinics.

The role requires a post-secondary certificate in Office Administration, familiarity with health information systems, and strong organizational and communication skills.

Qualifications

• Completion of a post secondary certificate up to 1 year in Office Administration or recognized equivalent.
• General knowledge of office practices, process and procedures.
• Knowledge of medical terminology preferred.
• Experience working in a health care environment an asset.
• Knowledge of a second language an asset.
• Six (6) months to 1 year experience using computer applications or health information system (EPR, MS Outlook, PHS).
• Must be able to read and understand sort notes, brief forms and/or instructions.
• Must be able to add, subtract, multiply and/or divide.

Responsibilities

• Provide patient admitting/registration function, receiving/registering patients/visitors coming in for tests/procedures and/or appointments
• Provide patient administrative services, organizing and maintaining patient charts, electronic and paper information filing systems
• Provide reception responsibilities of answering, screening and triaging telephone calls
• Perform unit administrative services ensuring efficient operation of the unit, within scope of authority
• Scheduling patients for tests, special procedures and/or urgent/emergency appointments
• Following established procedures to ensure the efficient flow of patient/patient appointments providing routine clerical support services

Skills

Organizational skills

Interpersonal skills

Communication skills

Multi-tasking

Confidentiality

Education

Post-secondary certificate in Office Administration

Tools

MS Outlook

EPR / Health information system

Job description

University Health Network (UHN) Schroeder Arthritis Institute in Toronto Western Hospital is seeking a Temporary Full-Time Administrative Clerk to support patient admissions, medical records, and front-line reception for outpatient clinics.

The role requires a post-secondary certificate in Office Administration, familiarity with health information systems, and strong organizational and communication skills.