Patient Access & Administrative Clerk

University Health Network; Toronto; On-site; CAD 40,000 - 41,000; Full time

Job summary

The Schroeder Arthritis Institute at University Health Network is seeking a casual unit administrator at Toronto Western Hospital to support patient admissions and records. The role involves clerical duties, reception, and coordinating patient schedules within a multidisciplinary arthritis hub.

Ideal candidates will have a post-secondary certificate in Office Administration and experience in healthcare settings. Ability to multitask and maintain confidentiality is essential.

Qualifications

• Completion of a post secondary certificate up to 1 year in Office Administration or recognized equivalent.
• General knowledge of office practices, process and procedures.
• Knowledge of medical terminology preferred.
• Experience working in a health care environment an asset.
• Knowledge of a second language an asset.
• Six (6) months to 1 year experience using computer applications or health information system required, i.e., EPR, MS Outlook, PHS.
• Must be able to read and understand sort notes, brief forms and/or instructions.
• Must be able to add, subtract, multiply and/or divide.
• Knowledge of another language, an asset.
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards.

Responsibilities

• Provide patient admitting/registration function, receiving/registering patients/visitors coming in for tests/procedures and/or appointments.
• Provide patient administrative services, organizing and maintaining patient charts, electronic and paper information filing systems.
• Provide reception responsibilities of answering, screening and triaging telephone calls.
• Perform unit administrative services ensuring efficient operation of the unit, within scope of authority.
• Scheduling patients for tests, special procedures and/or urgent/emergency appointments.
• Following established procedures to ensure the efficient flow of patient/patient appointments providing routine clerical support services.

Skills

Communication skills

Interpersonal skills

Organizational skills

Team player

Education

Post-secondary certificate up to 1 year in Office Administration

Tools

MS Outlook

EPR

PHS

Job description

The Schroeder Arthritis Institute at University Health Network is seeking a casual unit administrator at Toronto Western Hospital to support patient admissions and records. The role involves clerical duties, reception, and coordinating patient schedules within a multidisciplinary arthritis hub.

Ideal candidates will have a post-secondary certificate in Office Administration and experience in healthcare settings. Ability to multitask and maintain confidentiality is essential.