Outlet Server - Fast-Paced Dining, Growth & PTO

Gateway Casinos and Entertainment Limited; Rama; On-site; CAD 24,000 - 25,000; Part time

Benefits offered by this job

Work environment

Shift variety

Growth opportunities

Paid time off

Health/dental plan options

Pension plan

Job summary

Gateway Rama Resort is seeking experienced Outlet Servers to join the Food & Beverage team, delivering unique dining experiences. You will manage tables, take orders, and provide exceptional service across outlets and banquets as needed.

Candidate should have 1 year of customer service experience, POS proficiency, wine knowledge, and a willingness to work varied shifts. Smart Serve certification is required or obtainable.

Qualifications

• 1 year direct customer service experience in a fast paced environment.
• Ability to use POS and tender own transactions with accuracy.
• Wine service knowledge and beverage product familiarity.
• Reliable and dependable work ethic.
• Excellent verbal English communication skills.
• Excellent time management and multi-tasking in a high-volume environment.
• Must be able to lift 2–44 lbs and stand for long periods.
• French language skills (verbal/written) are an asset.
• Smart Serve certification or ability to obtain it.

Responsibilities

• Set tables and maintain proper table maintenance.
• Take menu orders and serve food and beverages to guests.
• Provide superior customer service and respond to inquiries promptly.
• Adhere to restaurant standards of service and etiquette.
• Comply with Liquor License Act and casino policies.
• Maintain professional grooming and appearance.
• Promote positive coworker relations and teamwork.
• Operate POS system and tender transactions as scheduled.
• Perform other duties as assigned based on outlet needs.

Skills

Customer service

POS usage

Wine service

English communication

Time management

Multitasking

Physical endurance

French (asset)

Smart Serve

Tools

POS system

Job description

Gateway Rama Resort is seeking experienced Outlet Servers to join the Food & Beverage team, delivering unique dining experiences. You will manage tables, take orders, and provide exceptional service across outlets and banquets as needed.

Candidate should have 1 year of customer service experience, POS proficiency, wine knowledge, and a willingness to work varied shifts. Smart Serve certification is required or obtainable.