Food and Beverage Server Part Time

Whitehorse Chamber of Commerce; Canada; Hybrid; CAD 21,000 - 30,000; Full time

Job summary

Whitehorse Chamber of Commerce is looking for an experienced server to join our friendly team. The ideal candidate will be outgoing, meet the criteria below, and be available for all shifts.

We offer competitive wages, benefits and a bonus program. Responsibilities include opening duties, greeting and seating guests, upselling, handling POS orders, ensuring food safety, and working closely with the BOH team to ensure smooth service.

Responsibilities

• Perform opening duties: setting tables, polishing glasses, folding napkins, replenishing condiments
• Assist management and hosts to meet, greet, seat guests, and issue menus
• Know the menu well and provide information on portions, ingredients, and allergies
• Check IDs to ensure minimum age for alcohol
• Upsell desserts, beverages, and coffee/tea after a meal
• Enter orders in the POS system and process payments
• Communicate with BOH to ensure smooth service
• Solicit guest feedback and report to management
• Maintain clean tables and work/payment area
• Handle room service and take-out orders
• Address customer issues and refer to management when needed
• Lift up to 50 lbs; follow health, safety regulations

Job description

Are you fun, outgoing, friendly and do you enjoy working with people?
Then we are the place for you!
We are looking for an experienced server to join our amazing team. The ideal candidate will meet the criteria below and will be available for all shifts. We offer competitive wages, benefits and a bonus program.
Vacancy: 1

Job Tasks

• Performing opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments.
• Assisting management and hosts to meet, greet, and seat guests, and issuing them food and beverage menus.
• Know the menu well and be familiar with the food and drinks they serve and provide detailed information when asked (e.g. portions, ingredients, or potential food allergies).
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
• Provide information on daily specials to patrons, encourage upsells (desserts, beverages, coffee/tea after a meal)
• Serve food and beverages to guests.
• Enter orders in the POS System
• Communicate with BOH team whenever needed to ensure a smooth service
• Checking on guests to establish satisfaction with product and overall experience and providing management with feedback.
• Collect payment by cash, debit, credit, gift card & enter it into POS System
• Clear & clean tables according to food safe & company training standards.
• Sort dishes & dispose of leftover food
• Maintain a clean work & payment station
• Receive, deliver & process payment for room service orders
• Receive & package take-out orders
• Promptly address customer service issues and refer customers to management when necessary.
• Efficiently clean and set tables, ensuring the dining room is always service ready.
• Performing closing duties such as sweeping and vacuuming and preparing linens for collection by laundry service.
• Job environment requires the candidate to lift 50 lbs regularly and be knowledgeable of safe work practices, as well health, safety regulations