Order Management & Customer Success Specialist

The Home Depot; Campbell River; In loco; CAD 28.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and Dental Benefits

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Descrizione del lavoro

The Home Depot in Campbell River is seeking a Service Desk associate to manage Customer Order Management (COM) orders from start to finish, ensuring customers receive the products and services they requested in a timely and accurate manner.

You will act as a liaison between customers, the Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third-party agents, resolving issues and coordinating order-related activities with professionalism and urgency.

Mansioni

• Ensure customers receive products and services requested in a timely and accurate manner
• Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
• Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.

Descrizione del lavoro

The Home Depot in Campbell River is seeking a Service Desk associate to manage Customer Order Management (COM) orders from start to finish, ensuring customers receive the products and services they requested in a timely and accurate manner.

You will act as a liaison between customers, the Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third-party agents, resolving issues and coordinating order-related activities with professionalism and urgency.