Maintenance service clerk

Kibbi Technologies Inc.; Yellowknife; On-site; CAD 32,000 - 42,000; Full time

Job summary

Kibbi Technologies Inc. is seeking an on-site administrator to handle customer inquiries, process service details, issue receipts, and maintain meticulous records. The role involves reviewing client feedback, logging complaints, and coordinating with contractors for repairs and maintenance.

A high school diploma is required, with 1 to <7 months of experience preferred. Fluency in English is essential. The position requires working at the physical location with no remote option, and strong

Qualifications

• High school diploma required.
• 1 to <7 months of experience preferred.
• On-site work only; no remote option.
• English language proficiency required.
• Good communication and customer service skills.

Responsibilities

• Answer written and oral inquiries.
• Explain the type and cost of services offered.
• Issue receipts and other forms.
• Maintain records and statistics.
• Assess client feedback, inquiries, and complaints with relevant information.
• Perform general office duties.
• Receive and log complaints.
• Answer clients' inquiries and provide information.
• Contact contractors for repairs and maintenance.

Skills

Flexibility

Reliability

Initiative

Dependability

Education

Secondary (high) school graduation certificate

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

1 to less than 7 months

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Answer written and oral inquiries
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive and log complaints
• Receive and log complaints
• Answer clients' inquiries and provide information
• Contact contractors for repairs and maintenance of the establishment

ADDITIONAL INFORMATION

PERSONAL SUITABILITY

• Flexibility
• Reliability
• Initiative
• Dependability