Optimization and Efficiency Advisor

Iaawg; Quebec; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible benefits

Pension plan

Stock purchase plan

Wellness/personal development days

Job summary

iA Financial Group in Quebec is seeking an Optimization and Efficiency Advisor to lead high-performance process improvements, run Lean workshops, and guide teams toward measurable benefits.

You will diagnose processes, map workflows, and quantify gains, collaborating with Canadian business lines in English and French, in a hybrid work model with flexible spaces.

Qualifications

• 3 to 7 years of experience in process optimization within a complex environment.
• Green Belt certification required.
• Strong knowledge of Lean principles and tools.
• Proven analytical, problem-solving, and results-oriented mindset.
• Willingness to learn and collaborate with teams.
• Excellent ability to communicate with stakeholders in English.

Responsibilities

• Conduct diagnostic assessments of processes to identify areas for improvement and develop action plans.
• Design, prepare, and facilitate optimization workshops (Kaizen, problem-solving) with iA Group units.
• Support managers and teams in deploying continuous improvement activities until benefits are realized.
• Contribute to process mapping according to Lean principles.
• Determine financial and non-financial gains and ensure follow-up.

Skills

Process optimization

Lean principles

Green Belt

Analytical skills

Team collaboration

English proficiency

Job description

Job Description

Build the future with us Are you driven by operational excellence and continuous improvement, and want to contribute to the purpose of a company that strives to ensure its clients feel confident and secure about their future? As an Optimization and Efficiency Advisor, you will play a key role in implementing a high-performance management system by optimizing processes, facilitating Lean workshops, and guiding teams toward sustainable results. This position is a great opportunity to showcase your skills and fully leverage your potential within a caring and reliable organization. Here, people and their development are at the heart of our priorities, fostering an environment conducive to collaboration and innovation.

What you will accomplish with us

As an Optimization and Efficiency Advisor, you will be at the core of our mission.

• Conducting diagnostic assessments of processes to identify areas for improvement and developing action plans based on findings
• Designing, preparing, and facilitating optimization workshops (Kaizen, problem-solving) with iA Group organizational units
• Supporting managers and their teams in deploying continuous improvement activities until benefits are realized
• Contributing to process mapping according to best practices and Lean principles
• Determining financial and non-financial gains from optimization activities and ensuring proper follow-up

What will accelerate your success in this role

We are looking for someone who:

• Has 3 to 7 years of experience in process optimization within a complex environment and holds a Green Belt certification
• Is recognized for in-depth knowledge of Lean principles and tools
• Stands out for strong analytical skills, ability to solve complex problems, and results-oriented mindset
• Demonstrates a strong willingness to learn and a collaborative spirit
• Is known for the ability to work effectively in a team and communicate with various stakeholders
• Has an advanced level of English proficiency, as the role involves weekly email and videoconference exchanges with teams across Canada, including both French-speaking and English-only business lines

Why you’ll love working with us

A work environment where learning and development merge with a collective pursuit of excellence

A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed

The possibility of working in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces

Competitive benefits

• Flexible group insurance, a competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Location(s)

Quebec / 1080, Grande Allee West

Other Possible Location(s) Montreal / 1981 McGill College Avenue

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

As a reflection of our employees’ appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes.

In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers.

At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger.

Our employees’ wellbeing is our priority.

We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model.

As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes.

Want to join the iA family, but there’s no job openings right now that match your profile? Let us know you’re interested!