Analyst, Platform and Benefits

Iaawg; Montreal (administrative region); Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible group insurance plans

Competitive retirement savings plan

Employee share purchase plan

Vacation program and wellness days

Telemedicine

Employee and Family Assistance Program

Ergonomic workspace program

Performance bonus

Discounts on iA products

Job summary

iA Financial Group is seeking an Analyst, Platform and Benefits to optimize administration of group insurance plans and support clients in data handling and digital tool adoption.

The role emphasizes analytical problem solving, collaboration with clients and internal teams, and a proactive approach to process improvement in a hybrid work setting.

Qualifications

• Experience in the group insurance industry is preferred.
• Strong analytical skills, proactive approach and comfort with technology tools.
• Solid problem-solving and project management capabilities; proficient in MS Office Excel.
• Ability to write and communicate in English for client correspondence.
• Bachelor's degree in Business Administration, Human Resources Management, Project Management or related field is valuable.

Responsibilities

• Plan, execute and monitor administrative activities related to group insurance and digital tools.
• Analyze data, diagnose issues and propose improvements.
• Prepare, validate and transmit payroll, eligibility and other files; respond to client inquiries.
• Develop and maintain procedures for group insurance operations and digital tools.
• Assist with onboarding new groups ensuring smooth transitions and issue resolution.
• Advise clients and plan administrators to manage group insurance processes.

Skills

Analytical thinking

Problem solving

Proactive approach

English communication

Education

Bachelor's degree in Business Administration / HR / Project Management

Tools

Microsoft Office

Excel

Job description

Build Your Future with Us

Are you passionate about the effective administration of group insurance plans and looking to contribute to the purpose of an organization that strives to help its clients feel confident and secure about their future? As an Analyst, Platform and Benefits, you will play a key role in managing digital tools, processing benefits-related data, and supporting clients in the administration of their group insurance plans. This position represents an excellent opportunity to showcase your skills and fully leverage your potential within a caring and trusted organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What You Will Accomplish With Us

As an Analyst, Platform and Benefits, you will be at the heart of our mission. Here are the key responsibilities:

• Ensure the planning, execution and monitoring of administrative activities related to group insurance plans and the use of digital tools;
• Analyze data, resolve operational issues, diagnose anomalies and recommend solutions that support continuous improvement;
• Prepare, validate and transmit payroll, eligibility and other required files, while responding to client inquiries regarding data and reports;
• Develop, maintain and optimize operational procedures related to group insurance plans and digital tools;
• Participate in the implementation, integration and deployment of new groups by ensuring a smooth transition and taking the necessary measures to resolve critical issues;
• Act as a trusted advisor to clients and plan administrators by supporting them in the management of their group insurance plans and administrative processes;
• Identify improvement opportunities and participate in digital tool testing as a subject matter expert to ensure the quality of processes and deliverables;
• Participate in various special projects and continuous improvement initiatives based on departmental needs;
• Ensure compliance with service agreements, effectively manage priorities and maintain a high level of quality in service delivery;
• Develop and maintain collaborative relationships with clients, internal partners and various teams to ensure client satisfaction and the achievement of shared objectives.

What Could Help You Succeed in This Role

We are looking for someone who:

• Has relevant experience in the group insurance industry;
• Stands out for their strong analytical skills, proactive approach and ease with technology tools;
• Demonstrates strong problem-solving and project management skills, as well as proficiency with computer applications such as Microsoft Office, particularly Excel;
• Has an intermediate level of English proficiency, as the incumbent will be required to write emails and other written communications in English for unilingual English-speaking clients on a daily basis;
• Holds a bachelor's degree in Business Administration, Human Resources Management, Project Management, or any other relevant education or experience related to the position, which is considered an asset.

Why You Will Love Working With Us

• A work environment where learning and development are combined with a shared pursuit of excellence;
• Artificial intelligence is in everyone's hands, increasing your personal efficiency and supporting the growth of the organization;
• A healthy, safe, equitable and inclusive environment where your full potential can be expressed and developed;
• The opportunity to work in a hybrid work environment supported by flexibility and access to inspiring and innovative workspaces.

Competitive Benefits

• Flexible group insurance plans
• Competitive retirement savings plan
• Employee share purchase plan
• Vacation program and wellness and personal development days
• Telemedicine
• Employee and Family Assistance Program
• Ergonomic workspace program
• Performance bonus
• Discounts on iA products
• And much more!

Location(s)

Montreal / 1981 McGill College Avenue

Other Possible Location(s) Quebec / 1080, Grande Allee West

Company iA Financial Group Posting End Date 2026-09-10

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you. * iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs. As a reflection of our employees’ appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes. In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers. At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger. Our employees’ wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model. As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes.