Operations Support Services Training Facilitator

Autismservices; Regina; On-site; CAD 72,250 - 86,965; Full time

Job summary

Canadian Public Safety Operations Organization in Regina is seeking an Operations Support Services Training Facilitator to deliver, evaluate, and enhance classroom training for Provincial Emergency Communications Center programs. The role supports employee development and organizational effectiveness.

The position requires at least three years in Public Safety Telecommunications or related education/experience, plus a Training Instructor certification in adult education.

Qualifications

• Minimum of three years’ experience in Public Safety Telecommunications or an equivalent combination of education and experience.
• Certification as a Training Instructor specializing in adult education.
• High school diploma or equivalent required. Related post-secondary education, training, or certification in adult education, facilitation, instructional design, communications, emergency services, public safety, or a related area considered an asset.

Responsibilities

• Prepare, deliver, and evaluate classroom training for Provincial Emergency Communications Center programs that support employee development and organizational effectiveness.
• Ensure engaging, interactive, and practical learning experiences that enhance skills, knowledge, and performance.
• Collaborate with subject matter experts, leadership, and team members to assess training needs, develop curriculum, and foster a culture of continuous learning.
• Execute staff training initiatives across the PECC, including new hire onboarding, cross-training, remedial training, new technology/policy instruction, and continued education.
• Prepare and deliver APCO certified courses related to the communications centre and organization.

Skills

Public Safety Telecommunications

Education

High school diploma or equivalent

Training Instructor certification (adult education)

Job description

Operations Support Services Training Facilitator

Canadian Public Safety Operations Organization

Full‑time, Permanent, 1 position

Annual salary: $72,250.10 - $86,965.58 per year (based on experience)

Location: Regina, with regular travel to Prince Albert. 1950 hours annually. Monday to Friday, 8:00 a.m. – 5:00 p.m. with an earned day off every three weeks.

Responsibilities

• Prepare, deliver, and evaluate classroom training for Provincial Emergency Communications Center programs that support employee development and organizational effectiveness.
• Ensure engaging, interactive, and practical learning experiences that enhance skills, knowledge, and performance.
• Collaborate with subject matter experts, leadership, and team members to assess training needs, develop curriculum, and foster a culture of continuous learning.
• Execute staff training initiatives across the PECC, including new hire onboarding, cross‑training, remedial training, new technology/policy instruction, and continued education.
• Prepare and deliver APCO certified courses related to the communications centre and organization.

Qualifications

• Minimum of three years’ experience in Public Safety Telecommunications or an equivalent combination of education and experience obtained in another suitable manner.
• Certification as a Training Instructor specializing in adult education.
• High school diploma or equivalent required. Related post‑secondary education, training, or certification in adult education, facilitation, instructional design, communications, emergency services, public safety, or a related area considered an asset.

Working Conditions

Office‑based at PECC South in Regina with regular travel to PECC North office in Prince Albert.