911 Call Taker

Autism Services; Regina; On-site; CAD 30,390 - 43,283; Full time

Job summary

Canadian Public Safety Operations Organization (CanOps) is hiring 911/Fire Calltakers for its new Provincial Emergency Communication Centre (PECC) South in Regina. This frontline role gathers information, provides reassurance, and coordinates emergency responses as the first point of contact during crises.

The PECC handles 9-1-1 calls and fire/rescue dispatch for Saskatchewan communities and 365+ fire departments.

Qualifications

• Grade 12 Diploma or equivalent.
• Legally entitled to work in Canada.
• Minimum typing speed of 35 WPM.
• Clear Criminal Record Check.
• Certified Hearing Test.
• Ability to complete shift work, including a rotating shift schedule consisting of 12-hour shifts, both days and nights, including holidays and weekends.
• Successful completion of on-the-job training.

Responsibilities

• Serve as the first point of contact during emergencies.
• Gather information, provide reassurance and help coordinate emergency responses.
• Handle 9-1-1 calls and fire/rescue dispatch services for communities and multiple departments.
• Contribute to growth and future development of the Provincial Emergency Communication Centre (PECC).

Skills

Typing 35 WPM

Strong communication

Decision making

Rotating shifts

Education

Grade 12 Diploma or equivalent

Job description

Canadian Public Safety Operations Organization

Wage/Salary Info

$26.74

Posted Date

28-Jul-2026

Location

REGINA

# of Positions

4

Employment Terms

Full-Time

Length of Employment

Permanent

Education

Grade 12

Apply By Date

14-Aug-2026

Application Information

Employer Name

Canadian Public Safety Operations Organization

POSITION SUMMARY

CanOps is hiring 911/Fire Calltakers for its new Provincial Emergency Communication Centre (PECC) South in Regina, offering a unique opportunity to join the founding team of a state-of-the‑art emergency communications facility. In this critical frontline role, employees serve as the first point of contact during emergencies, using strong communication, listening and decision‑making skills to gather information, provide reassurance and help coordinate emergency responses. The PECC currently handles 9-1-1 calls and fire/rescue dispatch services for communities and more than 365 fire departments across Saskatchewan. As operations expand over time, successful candidates will have opportunities to develop new skills, contribute to the growth of the centre, and help shape the future of emergency communications in the province.

TRAINING

3 weeks of in-classroom training in Regina

8 to 12 weeks of on-the-floor training at our PECC North location near Prince Albert and PECC South location in Regina.

QUALIFICATIONS

• Grade 12 Diploma or equivalent
• Legally entitled to work in Canada
• Minimum typing speed of 35 WPM
• Clear Criminal Record Check
• Certified Hearing Test
• Ability to complete shift work, including a rotating shift schedule consisting of 12-hour shifts, both days and nights, including holidays and weekends
• Successful completion of on-the-job training

WORKING CONDITIONS

Location: PECC South office in Regina

Schedule and hours of work: As per the Collective Bargaining Agreement between CanOps and Local 5094 of the International Association of Fire Fighters.

Physical Demands: This role requires extended periods of sitting and working in a high paced, focused, technology-driven communications centre environment.