Operations Support Clerk – Documents & Mail

Workplace-Safety-and-Insurance-Appeals-Tribunal; Toronto; On-site; CAD 37,000 - 43,000; Full time

Job summary

Workplace Safety and Insurance Appeals Tribunal in Toronto seeks an Operations Support Clerk to manage mail, print tasks, document control, and logistics for hearings and assigned agencies. You will log and route mail, handle case documents, operate print equipment, and support inventory and records management under established policies.

The role requires strong Microsoft Office and Adobe skills, familiarity with case-tracking systems, and the ability to lift up to 30 lbs in a provincial

Qualifications

• Knowledge of document management principles and case management systems.
• Proficiency with Microsoft Office, Adobe Professional, SharePoint, scanning software; digital recording/editing software.

Responsibilities

• Log and route incoming mail and courier items; log and process case-related documents.
• Operate print tasks; troubleshoot and maintain print equipment; assist with quality control.
• Provide general support in mailroom, logistics, and records management; assist with hearings and inventory.

Skills

Document management

Case management systems

Customer service

Logistics coordination

Attention to detail

Tools

Microsoft Office

Adobe Professional

SharePoint

Scanning software

Digital recording/editing software

Job description

Workplace Safety and Insurance Appeals Tribunal in Toronto seeks an Operations Support Clerk to manage mail, print tasks, document control, and logistics for hearings and assigned agencies. You will log and route mail, handle case documents, operate print equipment, and support inventory and records management under established policies.

The role requires strong Microsoft Office and Adobe skills, familiarity with case-tracking systems, and the ability to lift up to 30 lbs in a provincial