Operations Support Associate

Brobston Group; Edmonton; On-site; CAD 32,000 - 52,000; Full time

Job summary

Brobston Group is seeking an Operations Support Associate to help ensure smooth day-to-day store operations. The role focuses on inventory processing, stockroom organization, and sales floor support, while also assisting customers and upholding presentation standards.

Responsibilities include processing freight and deliveries, maintaining organized stock and sales areas, supporting front- and back-of-house operations, and contributing to visual merchandising.

Qualifications

• Clear communication with customers and colleagues.
• Ability to work in a high-volume store environment.
• Flexible schedule including evenings, weekends and potential overnight shifts.

Responsibilities

• Process freight, deliveries, RFID scans, replenishment, transfers, and Ship to Home orders.
• Maintain organized stockroom and sales floor inventory; support stock checks and merchandise delivery.
• Assist customers, process transactions, and help maintain clean, welcoming sales floors and fitting rooms.
• Participate in visual merchandising and uphold store presentation standards.
• Collaborate with team members and support front- and back-of-house operations.

Skills

Communication

Teamwork

Customer service

Job description

Summary

The Operations Support Associate helps ensure smooth day-to-day store operations, primarily through inventory processing, stockroom organization, and sales floor support. This role also assists customers and supports store presentation standards as business needs require.

Responsibilities

• Process freight, deliveries, RFID scans, replenishment, transfers, and Ship to Home orders.
• Maintain organized stockroom and sales floor inventory, and support stock checks and merchandise delivery.
• Assist customers, process transactions, and help maintain clean, welcoming sales floors and fitting rooms.
• Participate in visual merchandising and uphold store presentation standards.
• Collaborate with team members and support front- and back-of-house operations.

Requirements

• Back-of-house or similar experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Ability to communicate effectively and build positive working relationships with customers and colleagues.
• Ability to lift or climb as required, including lifting up to 30 pounds.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts.