Operations Associate

Brobston Group; Toronto; On-site; CAD 38,000 - 45,000; Full time

Job summary

Brobston Group in Toronto is seeking a Store Operations Assistant to support store operations and deliver an exemplary customer experience. You will help with inventory processes, receiving, and daily admin tasks.

You will handle shipping and invoicing tasks, assist with alterations and engraving services, and coordinate with Accounts Payable to ensure timely invoice approvals and loss prevention support.

Qualifications

• Relevant work experience preferred; strong computer skills.
• Must be proficient in Word, Excel, PowerPoint, Workday, and Outlook.
• Strong organizational, time management, and interpersonal skills.

Responsibilities

• Support store operations to deliver an exemplary customer experience.
• Assist with inventory preparation, receiving, and process improvements.
• Handle shipping, invoicing, alterations, and engraving/embossing services.
• Coordinate with Accounts Payable to approve invoices and support loss prevention.

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Summary

Supports store operations to help deliver an exemplary customer experience. Maintains efficient processes across shipping and receiving, inventory, stockroom, cash office, repairs, and administrative duties.

Responsibilities

• Support inventory preparation and execution, and assess store processes to suggest improvements.
• Process incoming and outgoing merchandise, transfers, shipping documents, alterations, inventory counts, sales tickets, and invoices.
• Maintain office, facilities, and associate grooming supplies; coordinate engraving and embossing services.
• Work with Accounts Payable to ensure invoices are approved promptly and support loss prevention and asset protection procedures.

Requirements

• Relevant work experience preferred; strong computer skills, including Word, Excel, PowerPoint, Workday, and Outlook, preferred.
• Strong organizational, time management, communication, and interpersonal skills; able to multitask, prioritize, and collaborate with store teams.
• Ability to move around the sales floor, stockroom, dressing room, cashwrap, and office; lift up to 30 pounds and climb a ladder as trained.
• Ability to operate a register and stand, move, and walk for multiple hours.