Operations Support Associate

Brobston Group; Cookstown; On-site; CAD 32,000 - 46,000; Full time

Job summary

Polo Ralph Lauren in Ontario, Cookstown, is seeking an Operations Support Associate to help ensure smooth daily store operations. The role focuses on inventory processing, stockroom organization, and assisting sales staff with deliveries and stock checks.

The position may involve customer service duties, maintaining store standards, and participation in visual merchandising, with flexibility for day, evening, weekend, and potentially overnight shifts.

Qualifications

• Back-of-house or similar experience in a complex, high-volume environment is preferred.
• Excellent communication skills and ability to build positive working relationships.
• Ability to lift or move up to 30 pounds and navigate between stockroom, sales floor, and offices.
• Flexible availability for day, evening, weekend, and potentially overnight shifts.

Responsibilities

• Process freight, inspect deliveries, apply tags, and complete inventory scans and replenishment tasks.
• Manage ship-to-home orders, store transfers, retickets, and stockroom organization.
• Support sales floor staff with stock checks and merchandise delivery, and assist customers when needed.
• Maintain store presentation, participate in visual merchandising, and support inventory levels on the sales floor.
• Follow company policies when processing transactions and returns, and collaborate with team members.

Skills

Effective communication

Team collaboration

Inventory handling

Job description

Summary

The Operations Support Associate helps ensure smooth daily operations in a Polo Ralph Lauren retail store. The role focuses on inventory processing, stockroom organization, sales floor support, and maintaining store standards, with occasional customer service and sales duties as business needs require.

Responsibilities

• Process freight, inspect deliveries, apply tags, and complete inventory scans and replenishment tasks.
• Manage ship-to-home orders, store transfers, retickets, and stockroom organization.
• Support sales floor staff with stock checks and merchandise delivery, and assist customers when needed.
• Maintain store presentation, participate in visual merchandising, and support inventory levels on the sales floor.
• Follow company policies when processing transactions and returns, and collaborate with team members.

Requirements

• Back-of-house or similar experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Effective communication skills and the ability to build positive working relationships.
• Ability to lift or climb up to 30 pounds and move throughout the sales floor, stockroom, fitting rooms, and office.
• Flexible availability for day, evening, weekend, and potentially overnight shifts.