Operations Supervisor - Distribution

Matrix Logistics Services Limited; Mississauga; On-site; CAD 62,000 - 75,000; Full time

Job summary

DHL Supply Chain is seeking an Operations Supervisor to lead a frontline team and optimize warehouse operations in Canada. You will coach, develop culture, and ensure health and safety standards are consistently met while tracking KPIs and reporting performance to management.

Site leadership will guide inclusive teamwork, uphold compliance, and drive operational excellence across the network with a focus on efficiency and safety.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 1+ years operations leadership or supervisor experience preferred.
• 1+ years logistics industry experience preferred.
• Staff management and workload planning experience preferred.

Responsibilities

• Lead, motivate and develop frontline associates, building a culture of inclusion.
• Uphold health and safety regulations and foster a heightened safety culture.
• Monitor KPIs and operational metrics, report findings and improvements to management.
• Facilitate open communication across leadership and frontline teams.

Skills

Leadership

Coaching

Team management

Safety compliance

Education

Bachelor’s degree or equivalent

Job description

The Operations Supervisor role has a national salary range of $62,000 - $75,000 with bonus potential.

This posting is for an existing vacancy.

As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.

Job Description

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Required Education And Experience

• Bachelor’s degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.