Operations Supervisor - Distribution

Matrix Logistics Services Limited; Eastern Ontario; On-site; CAD 62,000 - 75,000; Full time

Job summary

DHL Supply Chain in Ontario is seeking an Operations Supervisor for an overnight shift (11 pm–7 am) with weekend requirements. You will lead frontline associates, uphold safety standards, and monitor KPIs to improve warehouse operations.

The role offers a national salary range of CAD 62,000–CAD 75,000 with bonus potential, and a focus on coaching, teamwork and process optimization. This is a chance to contribute to a global leader in contract logistics.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 1+ years operations lead/supervisor/management experience preferred.
• 1+ years logistics industry experience preferred.
• Staff management, workload planning and objective setting skills preferred.

Responsibilities

• Lead, motivate and develop frontline associates, fostering inclusion and belonging.
• Uphold health and safety regulations and promote a safety-focused culture.
• Monitor KPIs and operational metrics; provide reports and recommendations to management.
• Promote open communication and collaboration between leadership and associates.

Skills

Team leadership

Coaching & development

Health & safety compliance

KPIs & reporting

Education

Bachelor’s degree or equivalent experience

Job description

This position is an overnight shift 11 pm to 7 am, working at least one day of the weekend (Sunday - Thursday, or Tuesday - Saturday).

The Operations Supervisor role has a national salary range of $62,000 - $75,000 with bonus potential.

This posting is for an existing vacancy.

As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.

Job Description

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Required Education And Experience

• Bachelor’s degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.