Operations Supervisor

Colonial Group; Mississauga; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Colonial Group is seeking an Operations Supervisor to oversee warehouse activities in Mississauga, including receiving, picking, staging, auditing and cycle counts. The role supports the Operations Manager to ensure best-practice processes are followed by the warehouse team.

The shift is Monday to Friday, 6:30pm-3:00am (Afternoon/Night). You will lead daily operations, train staff, promote safety, and drive continuous improvement while monitoring productivity and quality goals.

Qualifications

• 3 years of transportation experience with crossdocking or final mile deliveries.
• Minimum 2 years of leadership experience.
• WMS experience, ClearD preferred.

Responsibilities

• Perform multiple warehouse tasks including receiving, order picking, auditing, cycle counts and staging to support on-time completion of daily tasks, ensuring customer service standards are met.
• Communicates and works with team members to ensure proper movement of materials throughout the warehouse.
• Provides training, motivation and assist team members to carry out tasks and responsibilities in a safe, standardized, and efficient manner.
• Provides peer support for the purpose of on-the-job training of new hires.
• Influences warehouse team members to follow approved warehouse operating procedures for MHE.

Skills

Leadership

Communication

Teamwork

Problem Solving

Planning

Education

Secondary school diploma or equivalent

College diploma in Logistics Management (asset)

Tools

WMS ClearD

Job description

SUMMARY

Reporting to the Operations Manager, the Operations Supervisor is responsible to perform the tasks and responsibilities of various warehouse operations jobs including receiving, order picking, stagging, auditing and cycle counts. In addition to performing multiple warehouse jobs, the Supervisor will support the Manager to oversee warehouse operations ensuring best practice processes are known and adhered to by warehouse team members

SHIFT: Monday to Friday 6:30pm-3:00am (Afternoon/Night)

RESPONSIBILITIES

• Responsible to perform multiple warehouse tasks including receiving, order picking, auditing, cycle counts and staging to support on-time completion of daily tasks, ensuring customer service standards are met.
• Communicates and works with team members to ensure proper movement of materials throughout the warehouse.
• Provides training, motivation and assist team members to carry out tasks and responsibilities in a safe, standardized, and efficient manner.
• Provides peer support for the purpose of on-the-job training of new hires.
• Influences warehouse team members to follow approved warehouse operating procedures for MHE
• inspections, damages, replenishment, cleanliness, order picking, shipping, receiving and cycle counts
• escalating to operations supervisor when necessary.
• Plays a leadership role in daily shift briefings ensuring team member concerns are addressed.
• Suggests ideas for continuous improvement and assists with implementation of continuous improvement initiatives.
• Functions as the workflow process and RF Scanner technical expert for team members.
• Ensures RF IT related issues are acted on immediately, including opening IT Track-it and follow-up.
• Supports teamwork by promoting positive two-way communication.
• Assists operations manager with monitoring daily productivity and quality goals.
• Completion of Daily Shift Report

EXPERIENCE

• 3 years of transportation experience with crossdocking or final mile deliveries
• Management System (WMS), preferably ClearD.
• Minimum 2 years of leadership experience

COMPETENCIES

• Customer Centricity
• Fostering Culture
• Collaboration
• Problem Solving & Decision Making
• Managing Through Change
• Developing Self & Others
• Planning & Results Orientation
• Communication
• Always Improving Mindset
• Business & Financial Savvy

EDUCATION

• Completion of secondary school diploma preferred or the equivalent in combination of education and experience.
• Willingness to attend and participate in training and development programs as required.
• College diploma in Logistics Management is an asset.