Operations Program Coordinator

LATÉCOÈRE; Delta; Hybrid; CAD 65,000 - 70,000; Full time

Job summary

LATÉCOÈRE in Delta, BC is seeking an Operations Program Coordinator to support customer communication and coordination across Production Control, Shipping and Receiving, Material Handling and Finance. The role monitors production flow-time and work-in-progress and prepares shipping, invoicing and project close-out documentation.

The position is full-time and on-site in Delta, BC. The ideal candidate has experience in B2B customer-facing roles, manufacturing or aerospace, and demonstrates strong

Qualifications

• Legally eligible to work in Canada with CGD/ITAR clearance requirements.
• Available to work on site full-time in Delta, BC.
• Experience in B2B customer-facing roles, manufacturing, aerospace, or production scheduling.
• Strong organizational skills and ability to handle tight deadlines and shifting priorities.

Responsibilities

• Coordinate across Production Control, Shipping and Receiving, Material Handling and Finance to resolve issues.
• Provide daily updates, follow-ups and proactive communication to customers and internal stakeholders.
• Prepare shipping documents, invoicing and project close-out packages.
• Review or validate customer contracts and pricing, and coordinate the resolution of discrepancies.

Skills

Cross-functional coordination

Customer communication

Organizational skills

Deadline management

B2B experience

Multidepartment collaboration

Job description

JOB TITLE: Operations Program Coordinator

FAMILY: Delivery

II. ROLE

The Operations Program Coordinator supports customer communication and coordination across Production Control, Shipping and Receiving, Material Handling and Finance. The role monitors production flow-time and work-in-progress status and prepares shipping, invoicing and project close-out documentation.

The role is full-time and on site in Delta, BC. The expected salary range for this position is $65,000 - $70,000 per year. Placement within the range will be determined based on the successful candidate’s qualifications, experience, and other job-related factors.

III. MISSIONS AND RESPONSIBILITIES

CUSTOMER AND CROSS-FUNCTIONAL COORDINATION

• Coordinate across Production Control, Shipping and Receiving, Material Handling and Finance to resolve issues.
• Provide daily updates, follow-ups and proactive communication to customers and internal stakeholders.
• Manage customer requests and communicate effectively during high-pressure situations.

PRODUCTION AND COMMERCIAL DOCUMENTATION

• Monitor production flow-time and work-in-progress (WIP) status.
• Prepare shipping documents, invoicing and project close-out packages.
• Review or validate customer contracts and pricing, and coordinate the resolution of discrepancies.

IV. SAFETY, COMPLIANCE & GOVERNANCE

• N/A
• N/A

VI. AUTHORITY

• N/A

VII. DECISION MAKING RESPONSIBILITIES

• N/A

VIII. REQUIREMENTS

• Legally eligible to work in Canada and able to meet CGD/ITAR clearance requirements; Canadian citizenship or permanent resident status required.
• Available to work on site full-time in Delta, BC.
• Relevant experience may include B2B customer-facing work, manufacturing, aerospace, airline operations, production scheduling or planning.
• Ability to coordinate across departments and manage customer communication, follow-ups and administrative documentation.
• Strong organization and the ability to work under tight deadlines and shifting priorities.

IX. GENERAL RESPONSIBILITIES

• Comply with company policies, Code of Conduct, Safety and Environmental policies.
• Follow all safety requirements as explained during the onboarding.
• Promote ethical behavior and customer focus.
• Support a collaborative, high-performance culture.