Operations manager, restaurant

Fresh 1 Market; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading market in Toronto is seeking an Operations Manager to oversee daily operations and ensure efficient service delivery. The ideal candidate will have 2-3 years of managerial experience, strong organizational and negotiation skills, and the ability to lead staff effectively. This role offers opportunities to engage in marketing strategies and cater to client needs.

Qualifications

• Experience of 2 to 3 years in a similar managerial role.
• Skills in negotiation and customer service are crucial.
• Proven ability to manage operations and staff effectively.

Responsibilities

• Plan and organize daily operations.
• Determine services to be offered and implement operational procedures.
• Balance cash and complete financial reporting.

Skills

Customer Service

Negotiation

Organizational Skills

Team Leadership

Inventory Management

Job description

Experience: 2 years to less than 3 years

Tasks:

1. Plan and organize daily operations
2. Determine the type of services to be offered and implement operational procedures
3. Balance cash and complete balance sheets, cash reports, and related forms
4. Conduct performance reviews
5. Organize and maintain inventory
6. Ensure health and safety regulations are followed
7. Negotiate arrangements with suppliers for food and other supplies
8. Negotiate with clients for catering or use of facilities
9. Participate in marketing plans and implementation
10. Address customers' complaints or concerns
11. Provide customer service

Supervision: Staff in various areas of responsibility

Work conditions and physical capabilities: