Restaurant Manager

Chubby’s Jamaican Kitchen Inc. o / a Chubby’s Jamaican Kitchen (GUSTO 54 Group); Toronto; On-site; CAD 60,000; Full time

Job summary

A leading company specializing in Caribbean cuisine is seeking a dedicated and experienced Restaurant Manager. The role involves curating guest experiences, managing operations, and fostering a positive work environment. Ideal candidates will have significant experience in the food service sector, including a background in Jamaican cuisine, and be prepared to work flexible hours.

Benefits

Dental insurance

Extended Medical Insurance

Free meals while working

Employee discount in all our GUSTO 54 restaurants

Qualifications

• A minimum of 4 years of experience in the food service sector, including supervisory experience.
• Knowledge of Jamaican cuisine is a strong asset.

Responsibilities

• Curate an Awesome Guest Experience.
• Manage Daily Operations.
• Audit Staff performances and give in-the-moment feedback.

Skills

Attention to detail

Team player

Effective interpersonal skills

Time management

Client focus

Education

Completion of high school

Tools

Point of Sale (Toast)

MS Excel

MS Word

Inventory System (MarketMan)

Job description

Company : Chubby’s Jamaican Kitchen Inc. o / a Chubby’s Jamaican Kitchen (GUSTO 54 Group)

Business Information : Inspired by home-style cooking infused with the warmth and vibrancy of Jamaica’s culture and people, Chubby’s Jamaican Kitchen melds old and new, inside, and out to create a transporting dining experience complete with delicious Caribbean cooking, eclectic design and soulful hospitality. Celebrated in the Toronto community and abroad, Chubby’s Jamaican Kitchen has been recognized as a “Best Restaurant” by Toronto Life, Thrillist, and Now Magazine, as well as a recommended Toronto restaurant by the Michelin Guide.

Business address : 104 Portland St, Toronto, ON M5V 2N2

Location of work : Same as above

Type of Employment : Full time – Permanent

Estimated Start Date : As soon as possible

Job Description :

Curate an Awesome Guest Experience.

Follow and enforce systems to ensure consistency in product and service.

Touch tables and build rapport with Guests and perform quality investigations.

Maintain Pristine Physical Plant.

Perform Guest recoveries when necessary.

Create a Supportive, Safe and Growth Oriented Work Environment.

Foster an environment of happy people making people happy.

Audit Staff performances and give in the moment feedback.

Work Safely in accordance with Health & Safety Act.

Hold regular training meetings to consistently develop knowledge and skills of team members.

Manage Daily Operations.

Perform Comps, Voids and other POS functions.

Ensure restaurant is staffed to maintain optimal profit margins.

Inspect and sign for incoming orders.

Open / Close restaurant in accordance with daily checklists.

Follow and Enforce Company Policies and Procedures.

Cash handling & reconciliation.

Continually Develop Management Skills.

Ongoing development of product knowledge.

Use strategic thinking when collaborating with GM on new systems and processes.

Keep up to date with Industry Trends.

Requirements :

Education : Completion of high school is required

Experience : A minimum of 4 years of experience in the food service sector, including supervisory experience, is required. In the event that the candidate does not have at least 4 years of experience, a post-secondary certificate related to hospitality or food and beverage service management or a related discipline is required.

Experience and knowledge of Jamaican cuisine is a strong asset

• Work Conditions and Physical Capabilities : Fast-paced environment, Repetitive tasks, Attention to detail, Large workload, Work under pressure, Standing for extended periods
• Personal Suitability : Positive attitude, Efficiency, Energetic, Goal-oriented, Hardworking, Integrity, Proactive,

Time management, Collaborative, Dependability, Reliability, Team player, Organized, Effective interpersonal skills, Accurate, Initiative, Judgement, Client focus, Flexibility, Excellent oral and written communication.

• Computer and technology knowledge : Point of Sale (Toast or comparable), MS Excel, MS Word, Inventory System (MarketMan)
• Supervision : 30 people
• Language : English is required

Salary : $60,000 Annually, 44 Hours per week.

Benefits : Dental insurance, Extended Medical Insurance, Free meals while working, Employee discount in all our GUSTO 54 restaurants.

Important information : Flexibility in schedule is required. Position requires extended work hours, including evening, night, weekend, and holidays as needed. The candidate will work 6 to 10 hours a day within the rotational shifts that are available from 9 : 00 AM up to 1 : 00 AM.