Operations manager, restaurant

Huckleberry's Family Restaurant; Invermere; On-site; CAD 48,000 - 64,000; Full time

Benefits offered by this job

Bonus

Gratuities

On-site housing options

Free parking available

Job summary

Huckleberry's Family Restaurant in Invermere, BC, seeks an Operations Manager to oversee daily restaurant performance on site. You will manage budgeting, cost controls, staffing, and customer service, while maintaining high standards in service and safety.

This role requires balancing multiple tasks, ensuring efficient service, and driving profitability. The ideal candidate has 1 year to 2 years of experience in similar roles, strong communication skills, and willingness to relocate.

Qualifications

• High school graduation required.
• Experience budgeting and managing restaurant operations preferred.
• Strong communication and customer-service skills.

Responsibilities

• Analyze budget to boost and maintain profits.
• Develop budget for food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations and adjust menu pricing to budget.
• Monitor revenues and control labour costs.
• Plan and organize daily operations; recruit, schedule, and supervise staff.
• Train staff and enforce procedures; handle supplier negotiations and catering arrangements.
• Balance cash, prepare reports, and conduct performance reviews.
• Ensure compliance with health, safety and liquor regulations; maintain inventory.
• Contribute to marketing plans and coordinate events.
• Address customer complaints and provide exceptional service.

Skills

Leadership

Customer service

Communication

Teamwork

Multitasking

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Staff accommodation available
• Rural area
• Willing to relocate

Responsibilities

Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers\' complaints or concerns
• Provide customer service
• Manage events

Supervision

• 11-15 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Reliability
• Team player
• Ability to multitask

Benefits

Financial benefits

• Bonus
• Gratuities

Other Benefits

• Free parking available
• On-site housing options