Operations manager, restaurant

Government of Canada - Central; Barrie; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Manager to oversee daily functions in a fast-paced restaurant environment. This role involves evaluating operations, managing staff, and ensuring compliance with health and safety regulations. The ideal candidate will possess strong interpersonal skills, an ability to multitask, and a focus on customer satisfaction. Join a dynamic team where your contributions will directly impact service quality and operational efficiency. If you thrive under pressure and are passionate about delivering exceptional service, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a fast-paced environment managing operations.
• Strong interpersonal skills and ability to multitask effectively.

Responsibilities

• Evaluate and plan daily operations while ensuring compliance with health regulations.
• Recruit and supervise staff, addressing customer complaints and providing excellent service.
• Prepare budgets and manage inventory effectively.

Skills

Customer Service

Team Player

Attention to Detail

Flexibility

Excellent Oral Communication

Organized

Education

College, CEGEP or other non-university certificate or diploma

Job description

Overview Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities Tasks

• Evaluate daily operations
• Plan and organize daily operations
• Recruit staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Prepare budgets and monitor revenues and expenses

Supervision

• More than 20 people

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Overtime required
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Ability to multitask