Restaurant General Manager in Barrie | (2025-05-06)

IS2 Staffing Services; Barrie; On-site; CAD 45,000 - 75,000; Full time

Job summary

An innovative establishment is seeking a dynamic Restaurant General Manager to lead a vibrant dining and club atmosphere. This role involves driving customer engagement, managing operations, and ensuring high standards of service. The ideal candidate will possess strong leadership skills, financial acumen, and a passion for hospitality. You will oversee both front-of-house and back-of-house operations, implement process improvements, and engage with the community through social media. If you thrive in a fast-paced environment and have a genuine appreciation for culture and hospitality, this opportunity is perfect for you.

Qualifications

• 3+ years as a General Manager or Assistant GM in a high-volume environment.
• Strong financial management and budget control experience.

Responsibilities

• Drive customer engagement and manage daily operations.
• Train and develop staff for high performance.

Skills

Customer Service

Social Media Management

Marketing Skills

Leadership

Financial Acumen

Education

Smart Serve Certification

Experience in Food and Beverage Management

Job description

We are seeking an innovative and adaptable Restaurant General Manager to lead our dynamic establishment, which offers both fine dining and a vibrant club/pub atmosphere that welcomes families during the day. The ideal candidate will take ownership of the role, driving engagement and reaching targets while managing effectively.

Key Responsibilities:

1. Engage and Manage: Drive customer engagement and achieve business targets.
2. Proactive Problem Solving: Provide superb customer service, investigate complaints, and resolve issues efficiently.
3. Social Media and Marketing: Utilize strong social media and marketing skills to enhance our online presence and marketing efforts.
4. Process Improvements and Event Planning: Implement process improvements and plan engaging events.
5. Dynamic and Passionate Leadership: Be welcoming, passionate, and maintain a profitable mindset.
6. Staff Training and Development: Train, develop, and motivate staff to ensure high performance.

If you are a dynamic and passionate individual with a strong background in social media, marketing, and customer service, and you thrive in a fast-paced environment, we would love to hear from you.

Additional Responsibilities:

1. Oversee daily operations across both front-of-house (FOH) and back-of-house (BOH), ensuring seamless service from opening (11:00 AM) through to close (typically midnight–2:00 AM).
2. Manage inventory, vendor relationships, and supply ordering to maintain consistent stock levels and product quality.
3. Collaborate with accounting, human resources, and senior leadership to align on financial and operational goals.
4. Lead recruitment, training, scheduling, and ongoing development of FOH and BOH team members.
5. Ensure compliance with all applicable health, safety, and alcohol service regulations.
6. Monitor food, beverage, cleanliness, and service standards, making adjustments as needed to uphold quality.
7. Manage labor, food, and beverage costs, ensuring alignment with budgetary goals.
8. Represent the establishment at industry events to stay current on trends and best practices.
9. Oversee brand presence and engagement across social media platforms, ensuring timely responses and consistent messaging.
10. Address and resolve customer concerns or escalations in a timely and professional manner.

Qualifications & Experience:

1. Minimum of 3 years’ experience as a General Manager or Assistant General Manager in a high-volume food and beverage environment.
2. Proven ability to lead and manage both kitchen and front-of-house operations.
3. Strong financial acumen with experience managing budgets, cost control, and seasonal scheduling.
4. Smart Serve certification and a thorough understanding of Ontario liquor laws and compliance.
5. Excellent interpersonal, communication, and leadership skills, with a collaborative, solution-oriented approach.
6. Flexible availability, including evenings, weekends, holidays, and late-night hours.
7. A genuine appreciation for Irish culture and hospitality is a strong asset.

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