Operations Manager

MacDonald Search Group; Vancouver; On-site; CAD 100,000 - 125,000; Full time

Benefits offered by this job

Bonus potential

Health & dental

Weekday schedule

E-commerce startup exposure

Career growth

Safety‑first leadership

Job summary

Randstad Canada is seeking an Operations Manager, Manufacturing & Distribution, to lead a Delta, BC facility. You will direct multi‑shift warehouse and manufacturing operations, drive Lean improvements, and launch a new e‑commerce fulfillment channel.

A BC resident with 5+ years in fast‑paced operations is required. The role offers a competitive salary of $100,000–$125,000 plus a potential annual bonus, Monday–Friday schedule, and a safety‑first, growth‑oriented environment reporting to the Head

Qualifications

• Minimum 5 years of leadership experience managing fast-paced warehouse, distribution, or manufacturing operations (20+ headcount)
• Advanced Excel proficiency (PivotTables, VLOOKUP/XLOOKUP)
• Hands-on experience with WMS, ERP/CRM platforms, and inventory-tracking tools
• Knowledge of WorkSafeBC health & safety regulations and risk mitigation
• Proven RCA and problem-solving abilities
• Experience in labor planning, budgeting, and capacity planning

Responsibilities

• Provide hands-on leadership across daily warehouse, assembly/manufacturing, and distribution operations to meet productivity, service, and safety targets
• Lead and coach 2 direct frontline leads and 30+ indirect staff; conduct regular performance evaluations
• Perform floor walks to monitor workflow, resolve bottlenecks, and enforce WorkSafeBC standards
• Oversee receiving, staging, order fulfilment, and shipping to maintain stock accuracy and on-time delivery
• Collaborate with Demand Planning, QA, Maintenance, and Procurement to manage workload and material readiness
• Conduct Root Cause Analysis on discrepancies and implement corrective actions
• Track key metrics using WMS and Excel; report on labor, accuracy, throughput, and density
• Champion Lean and 5S to reduce waste and optimize dispatch and budget control
• Ensure equipment availability and safe material handling; manage risk

Skills

Leadership

Analytical thinking

Communication

Education

Logistics/Supply Chain/Operations degree or diploma

Tools

Excel: PivotTables, VLOOKUP/XLOOKUP

WMS

ERP/CRM systems

Job description

A premier global healthcare retail brand and vertically integrated supply chain leader is seeking an experienced Operations Manager to join their dynamic logistics team in Delta, BC.

This hands‑on role plays a critical part in the operational execution, leadership, and daily workflow of a state‑of‑the‑art manufacturing and distribution centre. The ideal candidate will bring strong operational background across fast‑paced warehouse or production environments, sharp analytical capabilities, and a commitment to visible, floor‑level team leadership. You will be responsible for overseeing multi‑shift operations, coaching frontline supervisors, driving Lean process improvements, and spearheading the operational launch of a brand‑new e‑commerce fulfillment channel to ensure peak service, quality, and safety performance.

Position

Operations Manager, Manufacturing & Distribution

Location

Delta, BC

Position Type

Full‑time, Permanent Position

Salary

$100,000 – $125,000/year (commensurate with experience)

Schedule & Shift

Monday–Friday 40 hours/week (shift availability between 6:00 AM – 8:00 PM; occasional weekend coverage)

Eligibility

• Minimum 5 years of relevant leadership experience managing fast‑paced warehouse, distribution, or manufacturing operations (minimum 20+ headcount)
• You can successfully clear a criminal record check and provide 2 professional supervisor references

While all applications are appreciated, only qualified candidates currently residing in British Columbia will be considered and contacted.

Advantages

• Competitive salary range ($100,000–$125,000/year based on experience) plus annual performance bonus potential
• Comprehensive Health & Benefits Package (Extended Health, Medical & Dental Coverage)
• Balanced Monday‑to‑Friday schedule offering strong work‑life stability
• Key leadership involvement in launching a brand‑new e‑commerce startup initiative directly out of the Delta facility
• Strategic career progression and long‑term stability within an expanding global healthcare supply chain leader
• Collaborative, safety‑first environment with visible oversight reporting directly to the Head of Logistics

Responsibilities

• Provide visible, hands‑on leadership across daily warehouse, assembly/manufacturing, and distribution operations to achieve productivity, service, and safety targets
• Lead, coach, and mentor 2 direct frontline team leads and 30+ indirect operational associates, conducting regular 1‑on‑1s and performance evaluations
• Conduct regular operational floor walks to monitor workflow execution, resolve bottlenecks, and enforce strict WorkSafeBC health and safety standards
• Oversee end‑to‑end receiving, product staging, order fulfillment, and shipping priorities to maintain high stock accuracy and on‑time delivery
• Collaborate cross‑functionally with Demand Planning, QA, Maintenance, and Procurement to manage workload fluctuations and material readiness
• Execute formal Root Cause Analysis (RCA) on operational discrepancies and implement sustainable corrective action plans
• Track, analyze, and report on key warehouse performance metrics (labor efficiency, picking accuracy, throughput, and storage density) using WMS platforms and MS Excel
• Drive Lean Management and 5S continuous improvement initiatives to eliminate waste, streamline dispatch, and control departmental labor budgets
• Oversee facility equipment availability, safe material‑handling operations (including high‑capacity forklifts), and operational risk management

Qualifications

• Minimum 5 years of experience leading multi‑shift warehouse, distribution, or manufacturing teams (managing 20+ associates)
• Intermediate to advanced Microsoft Excel proficiency required (PivotTables, VLOOKUP/XLOOKUP formulas, data analysis, and labor/KPI reporting)
• Hands‑on experience with Warehouse Management Systems (WMS), ERP/CRM platforms, and inventory tracking tools
• Strong understanding of provincial WorkSafeBC Health & Safety legislation, risk mitigation, and formal accident investigation procedures
• Proven analytical mindset with expertise in Root Cause Analysis (RCA) and operational problem‑solving
• Demonstrated background in labor planning, budget management, capacity planning, and third‑party freight/carrier coordination
• Excellent verbal and written communication skills with strong stakeholder management capabilities
• Knowledge or certification in Lean Management, 5S, or Kaizen process optimization techniques is preferred
• Post‑secondary education or diploma in Logistics, Supply Chain Management, Operations, or a related field is an asset

Summary

If you have the skills and qualifications detailed above, we would love to connect further.

While all applications are appreciated, only qualified candidates currently residing in the British Columbia area will be considered and contacted.

For more opportunities with us, please visit: https://www.randstad.ca/job-seeker/explore-sector

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity‑seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non‑binary/gender non‑conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.