Operations Leader - High-Tech Cold Storage

NewCold Canada II Operations Inc; Coaldale; On-site; CAD 110,000 - 120,000; Full time

Benefits offered by this job

Paid sick days

RRSP matching

Employee events & recognition programs

Career growth opportunities

Industry-leading technology

State-of-the-art facility

Job summary

NewCold Canada Operations II Inc. in Coaldale is seeking an experienced Operations Manager to lead our on-site warehouse, focusing on safety, efficiency, and customer service in a fast-paced, technology-driven environment.

You will oversee people, process, and performance, driving KPI-based improvements, managing budgets, and partnering with customers and carriers to deliver reliable cold storage operations. This full-time role offers growth opportunities within a global organization.

Qualifications

• 5+ years of operations management experience in warehousing, logistics, or cold storage.
• Bachelor’s degree in business administration or related field.
• Leadership style that is visible, approachable, and focused on coaching and engaging employees.
• Experience managing budgets, KPIs, planning, stock control, and P&L responsibilities.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience with SharePoint; MLS experience is considered an asset.
• Strong communication, problem-solving, and decision-making skills.
• Valid Class 5 driver’s licence.

Responsibilities

• Lead a high-performing warehouse team in a safe, efficient, and customer-focused operation
• Turn performance data into action by monitoring KPIs, identifying trends, and driving continuous improvement
• Manage operating costs and support smart, cost-conscious decisions that align with budget expectations
• Create strong communication rhythms through daily briefings, clear shift handovers, and structured meetings with shift leaders
• Build a positive team culture where employees feel engaged, supported, and accountable for results
• Champion high standards in health, safety, quality, environment, cleanliness, and housekeeping
• Partner with customers, carriers, peers, and internal stakeholders to solve problems and improve service delivery
• Act quickly and professionally when process deviations, quality concerns, or service risks arise

Skills

Operations management

Leadership

Budget management

KPI analysis

Problem solving

Communication skills

MS Office

Education

BBA / BA

Tools

SharePoint

MLS

Job description

NewCold Canada Operations II Inc. in Coaldale is seeking an experienced Operations Manager to lead our on-site warehouse, focusing on safety, efficiency, and customer service in a fast-paced, technology-driven environment.

You will oversee people, process, and performance, driving KPI-based improvements, managing budgets, and partnering with customers and carriers to deliver reliable cold storage operations. This full-time role offers growth opportunities within a global organization.