Warehouse Operations Lead — Data-Driven & Team Builder

CTDI Careers; Calgary; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Weekly pay

Positive, team-oriented workplace

Job summary

CTDI Careers is seeking a seasoned Warehouse Leader in Calgary, AB. You will supervise daily warehouse activities, drive efficiency, and manage inventory while leading a high-performing team.

You will develop policies, analyze data, and ensure SLAs and health & safety standards are met. The role requires strong leadership, analytics, and cross-functional collaboration to sustain cost reductions and service excellence.

Qualifications

• Minimum 5+ years of leadership experience in warehouse or related environments.
• Experience with P&L and budgets and managing a demanding workload.
• Strong analytical and numerical skills to analyze data and trends.
• Ability to work independently and proactively in a warehouse setting.
• Proficiency in warehouse management systems (WMS) and MS Office.

Responsibilities

• Supervise and coordinate daily warehouse activities, including receiving, storage, order fulfillment, and shipping.
• Develop and implement operational policies, procedures, and standards to streamline workflow.
• Manage reports, statistical analysis, and daily P&L reporting; participate in daily calls.
• Monitor inventory levels and optimize stock movements to minimize costs.
• Meet or exceed daily KPIs with accurate reporting; exceed customer expectations.
• Lead and motivate warehouse staff with guidance, training, and performance feedback.
• Collaborate with logistics, procurement, and customer service to meet needs and SLAs.
• Communicate with management and customers to ensure SLAs and promptly resolve issues.
• Address employee relations and maintain a positive work environment.
• Provide escalation support during shifts; coordinate with IT/network for improvements.
• Utilize WMS and other tools to track performance and generate reports.
• Ensure compliance with health and safety regulations and company policies.
• Performance coaching, succession planning, and quality management ownership.
• Labour planning, cost reduction initiatives, KPI dashboard development.
• Participate in Safety committees and root cause analyses where needed.
• Other duties as assigned based on warehouse needs.

Skills

Leadership

P&L experience

WMS proficiency

Inventory control

Data analysis

MS Office

Communication

Safety standards

Tools

WMS

MS Excel

Job description

CTDI Careers is seeking a seasoned Warehouse Leader in Calgary, AB. You will supervise daily warehouse activities, drive efficiency, and manage inventory while leading a high-performing team.

You will develop policies, analyze data, and ensure SLAs and health & safety standards are met. The role requires strong leadership, analytics, and cross-functional collaboration to sustain cost reductions and service excellence.