Manager, Operations

Americold Logistics LLC; Brampton; On-site; CAD 113,000 - 142,000; Full time

Job summary

Americold is hiring for a on-site leadership position in Brampton. You will supervise, coordinate, and evaluate product movement and customer service, while aligning with policy and laws. The role entails training staff, planning and directing work, and driving performance improvements.

The position requires 5 years of supervisory experience and an AA degree is preferred. Experience in cold storage or food industries is a plus, with strong MS Office and warehouse software skills expected.

Qualifications

• Supervisory experience of 5 years minimum.
• AA degree preferred.
• Cold storage or food industry experience is a plus.

Responsibilities

• Manage direction, coordination, and evaluation of product movement and customer service.
• Train employees, plan, assign, and direct work; appraise performance.
• Develop annual facility budgets with GM and monitor KPI’s.
• Ensure safety, quality, and OSHA compliance across operations.

Skills

Microsoft Office

Excel

Warehouse Management Software

Education

AA degree preferred

Job description

• Locations 745 Intermodal Drive, Brampton, ON, L6T 5W2, CA (On-site)
• Job Schedule Full time
• Job Shift 1st
• Workdays Mon - Fri
• Shift Start Hours 07:00 AM
• Shift End Hours 04:00 PM
• Travel Required No
• Temp Conversion? No

About Us

Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

Job Description

Primary Responsibility :
Responsible for supporting the direction, coordination, and evaluation of product movement and customer service. Carry out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems by performing the duties through subordinate supervisors.

What You’ll Do :

• Ensure budgeted revenues, expenses, and targets are met.
• Monitor, document and improve the procedures and KPI’s related to all aspects of product handling and customer service.
• Work with General Manager to develop annual facility budgets.
• Perform regular inspections of work areas to ensure compliance with food safety and occupational safety laws and guidelines are followed.
• Model best safety practices in the industry to ensure a safe and compliant workplace.
• Build positive relationships with customers.
• Carry out management responsibilities in accordance with the organization's policies and applicable laws including interviewing, hiring, and training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conducting staff meetings; addressing complaints and resolving problems.
• Maintain operational procedures for verification of incoming and outgoing shipments, handling, and disposition of merchandise, and keeping of warehouse inventory. Meet quality control standards for perishables.
• Coordinates activities of distribution warehouse with activities of sales, record control, and purchasing departments to ensure availability of merchandise.
• Ensure compliance with all company policies, as well as all Federal, State and Local OSHA regulations.
• Prepare operational schedules and coordinate activities. Establish priorities and sequences for products.
• Develop and/or revise standard operational and working practices. Observe workers to ensure compliance.
• Ensure compliance with all transportation and safety regulations.
• Report on-the-job injuries and accidents. Facilitate modified duty assignments.
• Other duties as requested.

What Experience and Education You Need :

• 5 years supervisory experience
• Associate's Degree (A.A.) preferred

What Could Set You Apart :

• Cold Storage industry experience
• Food industry experience
• Proficient in Microsoft Office, including Word and Excel.
• Proficient with Warehouse Management Software

Physical Requirements:

• Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work
• Talking, hearing, and seeing are important elements of completing assigned tasks
• May require travel by automobile and airplane up for business
• May require a visit facility operations in temperatures at or below freezing
• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
• Requires the use of various electronic tools
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

The Company’s good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $81,000 - $101,500 annually. "Rate may vary based on work location.”

"This position is being recruited to fill an existing vacancy"

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability status as a protected veteran, or any other protected category under applicable federal, state, and local laws. EOE/AA M/F/D/V.