Operations Coordinator

The-Peak-Group-of-Companie; Richmond; On-site; CAD 50,000 - 60,000; Full time

Job summary

The Peak Group of Companies is seeking an Operations Coordinator to drive daily workflow and operational execution. You will monitor process efficiency, manage logistics and schedules, and coordinate with vendors and internal teams to ensure seamless daily operations.

The role emphasizes a strong foundation in process optimization, resource tracking, and troubleshooting in a fast-paced environment. It involves regular interaction with suppliers and cross-functional teams to support reliable,

Qualifications

• Minimum 1 year of experience in operational support, project coordination, or supply chain administration.
• Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or related field.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Experience with ERP/CRM or project management software is preferred.

Responsibilities

• Coordinate and monitor daily operational activities to ensure efficiency and compliance with company standards.
• Manage daily order processing, ensuring accuracy, efficiency, and timely fulfillment.
• Serve as a point of contact between departments and assist with flow of information.
• Manage scheduling, logistics, and administrative support for operations projects.
• Maintain operational records, including supply chain data, vendor information, and internal reports.
• Track KPIs and prepare reports for management.
• Assist with inventory management and vendor coordination.
• Identify process improvements and recommend solutions for increased efficiency.
• Support onboarding and training of new team members as needed.
• Ensure all operational tasks comply with company policies and procedures.

Skills

MS Office

Communication

Organizational skills

Cross-functional collaboration

Education

Bachelor's degree in Business Administration, Operations Management, Supply Chain, or related field

Tools

Business Central 365 ERP

CRM systems

Project management software

Job description

Salary Range: $50,000.00 To $60,000.00 Annually

The PEAK Group of Companies is a leader in exterior home improvement, supplying a vast array of innovative outdoor living products throughout Canada, the United States, Australia, and New Zealand. Since 1999, PEAK has been an exclusive partner to The Home Depot, supplying 24 major product lines spanning up to 200 lineal feet of displays in over 2,200 The Home Depot stores across Canada and the United States. PEAK is a highly valued, strategic partner of both The Home Depot in North America, and Bunnings in Australia/New Zealand.

Our unmatched commitment to retail excellence has established PEAK as an unprecedented 17-time award winner with The Home Depot. Our robust North American footprint includes a massive manufacturing and warehouse facility in Calgary AB, a warehouse in Richmond Hill, ON, and strategically located distribution centers in the US.

Beyond retail and manufacturing, PEAK Services is Canada’s largest home exterior restoration company. Working alongside Canada's leading insurance providers, PEAK Services has proudly restored over 10,000 homes across the country with speed and professionalism.

The PEAK team has focused on innovative, practical, and easy-to-install products that meet the needs of both DIY homeowners and professional contractors. Our unique model provides best-in-class products and services to a vast retail and commercial network.

JOIN US at an exciting time as we continue to expand our market presence and invest in the people and capabilities that will shape the future at PEAK.

Why Work With PEAK?

PEAK is a proud recipient of the 2023, 2024, and 2025 HRD Best Place to Work Award. Our greatest strength is our people, a team of remarkably talented, supportive, and passionate individuals. We foster an environment where innovation is encouraged, talent and teamwork are celebrated, and results and success are rewarded.

Role Overview

The Operations Coordinator role drives our company’s daily workflow and operational execution by monitoring process efficiency, managing logistics and schedules, and coordinating with vendors and internal stakeholders to ensure seamless daily business operations. The position requires a strong foundation in process optimization, resource tracking, and operational troubleshooting within a fast-paced environment. The role is execution-oriented and involves regular interaction with suppliers, service providers, and cross-functional internal teams to support efficient, reliable, and scalable business operations.

What You Will Be Responsible For:

• Coordinate and monitor daily operational activities to ensure efficiency and compliance with company standards.
• Manage daily order processing, ensuring accuracy, efficiency, and timely fulfillment.
• Serve as a point of contact between departments and assist with the flow of communication and information.
• Manage scheduling, logistics, and administrative support for operations-related projects.
• Maintain operational records, including supply chain data, vendor information, and internal reports.
• Track key performance indicators (KPIs) and prepare reports for management.
• Assist with inventory management, and vendor coordination.
• Identify process improvements and recommend solutions for increased efficiency.
• Support onboarding and training of new team members as needed.
• Ensure all operational tasks comply with company policies and procedures.

What You Bring:

• Minimum 1 year of experience in operational support, project coordination, or supply chain administration.
• Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field (or equivalent practical experience).
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Experience using ERP (Business Central 365), CRM, or project management software preferred.
• Excellent written and verbal communication skills with a proven track record of collaborating effectively across different departments.
• Exceptional organizational skills with the ability to prioritize tasks, manage multiple deadlines, and maintain high standards of accuracy.

Compensation

CAD $50,000 - $60,000 annually

The Peak Group of Companies is an equal opportunity employer. We respect the dignity and worth of every individual in the workplace and value the importance of diversity, fairness, and trust. We offer a dynamic work environment and a competitive compensation package. Our goal is to attract, develop, and engage employees with exceptional ability and diverse backgrounds. We thank all applicants for their interest, however, only those selected for an interview will be contacted