Operations & Admin Lead (Hybrid) - Drive Growth

Fix One; Toronto; Hybrid; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid work options

PR support eligibility

Job summary

FixOne is seeking an organized Operations Administrator to keep our day-to-day activities running smoothly across sales, service, and field teams in a hybrid Toronto-Ottawa setup. You’ll coordinate schedules, manage office systems, handle customer inquiries, and support invoicing and vendor coordination, with room to influence how we work and contribute to business growth.

With 2+ years in administrative or operations roles, you’ll thrive on multitasking, use CRM tools, and ensure accurate

Qualifications

• 2+ years of administrative, office management, or operations experience.
• Strong organizational skills and attention to detail.
• Comfortable with scheduling software, CRM systems, and standard office tools.
• Ability to manage multiple priorities and work independently.
• Customer service experience is an asset.

Responsibilities

• Coordinate scheduling and dispatch for service teams and field technicians.
• Manage customer communication, inquiries, and service updates.
• Maintain accurate records, documentation, and filing systems.
• Support invoicing, billing, and payment processing workflows.
• Handle office administration, supplies, and vendor coordination.
• Assist with onboarding new team members and contractors.
• Coordinate between sales, operations, and field teams.
• Track service metrics, completion rates, and operational KPIs.

Skills

Scheduling software

CRM systems

Organizational skills

Attention to detail

Multitasking

Independent work

Customer service

Tools

CRM systems

Office tools

Job description

FixOne is seeking an organized Operations Administrator to keep our day-to-day activities running smoothly across sales, service, and field teams in a hybrid Toronto-Ottawa setup. You’ll coordinate schedules, manage office systems, handle customer inquiries, and support invoicing and vendor coordination, with room to influence how we work and contribute to business growth.

With 2+ years in administrative or operations roles, you’ll thrive on multitasking, use CRM tools, and ensure accurate