Operations Lead - Office & Project Coordination

Altis Technology; Ottawa; Hybrid; CAD 52,000 - 72,000; Full time

Job summary

Altis Technology in Ottawa, ON, is seeking an Office Operations Manager to connect customers, sales, operations, and finance. You’ll ensure every job is organized, documented, and moving forward, coordinating across departments in a hybrid environment.

The role offers exposure to customer service, operations, finance, and project coordination, with a focus on continuous improvement and ownership in a growing organization.

Qualifications

• Progressive office operations or project coordination experience in a fast-paced setting.
• Strong communication and relationship-building with customers and internal teams.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Manage inbound customer inquiries, coordinate appointments, and ensure clear next steps.
• Oversee scheduling and job coordination using Monday.com and ensure proper prep before dispatch.
• Maintain complete job documentation, track rebate applications, and ensure records are accessible.
• Support billing by coordinating invoices, monitoring receivables, and documenting follow-up.
• Coordinate purchasing, inventory, fleet administration, and safety documentation with internal stakeholders.
• Identify process improvements and provide regular operational updates to leadership.

Skills

Office operations

Project coordination

Customer service

Communication

Organization

Tools

Monday.com

Microsoft Office

Job description

Altis Technology in Ottawa, ON, is seeking an Office Operations Manager to connect customers, sales, operations, and finance. You’ll ensure every job is organized, documented, and moving forward, coordinating across departments in a hybrid environment.

The role offers exposure to customer service, operations, finance, and project coordination, with a focus on continuous improvement and ownership in a growing organization.