Onsite Service Dispatcher - Regina

Leavitt Machinery; Regina; On-site; CAD 50,000 - 62,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Prescription coverage

RRSP matching

Health Spending Account

Life insurance

Short-term disability

Travel insurance

Sick leave

Employee assistance program

Job summary

Leavitt Machinery is accepting applications for a Service Dispatcher in Regina, Saskatchewan. The role involves coordinating service jobs, scheduling technicians, and ensuring customer requirements are met efficiently.

On-site work with a focus on timely communication and accurate work order management. The position emphasizes organization, customer service excellence, and safety compliance, with access to a comprehensive benefits program and RRSP matching.

Qualifications

• Experience with dispatching or scheduling.
• Proficient in MS Office (Word, Excel, Outlook).
• Excellent organizational and planning skills.
• Customer-oriented mindset with strong communication.

Responsibilities

• Schedule, coordinate, and assign jobs to Service Technicians.
• Manage new and ongoing work orders in the ERP system.
• Use the service scheduler to prioritize appointments.
• Communicate with Service and Parts teams to balance workloads.
• Handle incoming job leads with established processes.
• Maintain professional communication with customers.

Skills

Dispatching

MS Office

Organizational skills

Customer orientation

Verbal & written communication

Interpersonal skills

Multitasking

Tools

MS Office Suite

Job description

Leavitt Machinery is accepting applications for a Service Dispatcher in Regina, Saskatchewan. The role involves coordinating service jobs, scheduling technicians, and ensuring customer requirements are met efficiently.

On-site work with a focus on timely communication and accurate work order management. The position emphasizes organization, customer service excellence, and safety compliance, with access to a comprehensive benefits program and RRSP matching.