Onsite IT Move Lead — End-User Support & Vendor Coordination

Arctiq; Toronto; Hybrid; CAD 75,000 - 80,000; Full time

Job summary

A professional IT services provider in Toronto is seeking an IT Systems Engineer for a temporary role with potential extension. The position requires strong onsite support for end-users during an office relocation, collaborating with third-party vendors, and ensuring effective IT setup. With 3+ years of Tier 2 IT support experience, the ideal candidate will manage troubleshooting and validations, contributing to a smooth transition. The role includes a hybrid work model with three days in the office and offers a salary between CA$75,000.00 and CA$80,000.00.

Qualifications

• 3+ years of Tier 2 IT support experience, with a focus on deskside support.
• Hands-on experience troubleshooting Windows endpoints.
• Familiarity with coordinating vendors and managing onsite IT needs.

Responsibilities

• Provide Tier 2 deskside support for onsite employees.
• Troubleshoot Windows endpoints and peripherals.
• Validate IT setups and ensure quality execution during the office relocation.
• Act as onsite IT lead and coordinate with third-party vendors.

Skills

Tier 2 IT support experience

Windows OS troubleshooting skills

Experience with FortiGate firewalls

Supporting Zoom Rooms

Strong verbal and written communication

Organizational skills

Job description

A professional IT services provider in Toronto is seeking an IT Systems Engineer for a temporary role with potential extension. The position requires strong onsite support for end-users during an office relocation, collaborating with third-party vendors, and ensuring effective IT setup. With 3+ years of Tier 2 IT support experience, the ideal candidate will manage troubleshooting and validations, contributing to a smooth transition. The role includes a hybrid work model with three days in the office and offers a salary between CA$75,000.00 and CA$80,000.00.