Online Vehicle Sales Coordinator | Experience Leader

OpenRoad Auto Group Limited; Richmond; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Discounted vehicle purchasing program

RRSP matching

Dental plan (full-time)

Training & development

Employee recognition & engagement

Job summary

OpenRoad Auto Group Limited is seeking an Internet Sales Coordinator in Richmond to manage heavy online contacts, identify guest needs, and set appointments for new and pre-owned vehicles. You will drive sales and referrals while maintaining strong product knowledge and delivering exceptional customer service.

The role emphasizes achieving sales goals, contributing to growth, and working within a team that values openness and opportunity for advancement.

Qualifications

• Strong sales orientation and guest focus.
• Excellent verbal and written communication with customers.
• Ability to manage multiple inquiries and schedule appointments.

Responsibilities

• Handle heavy outbound and inbound online contacts.
• Identify guest needs and provide superior guidance.
• Respond to customer inquiries promptly and professionally.
• Set appointments for new and pre-owned vehicles.
• Maximize vehicle sales and revenue by meeting sales goals.
• Grow the customer base through prospecting and referrals.
• Maintain product knowledge through training.
• Deliver high level of customer service for satisfaction and retention.

Skills

Sales

Customer service

Communication

Negotiation

Time management

Education

Post-secondary degree (asset)

Tools

MS Office

Job description

OpenRoad Auto Group Limited is seeking an Internet Sales Coordinator in Richmond to manage heavy online contacts, identify guest needs, and set appointments for new and pre-owned vehicles. You will drive sales and referrals while maintaining strong product knowledge and delivering exceptional customer service.

The role emphasizes achieving sales goals, contributing to growth, and working within a team that values openness and opportunity for advancement.