Onboarding Specialist

Tundra Technical Solutions; Calgary; On-site; CAD 40,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

Tundra Technical Solutions in Calgary, Alberta is seeking an Onboarding Specialist to enable successful onboarding of contractors with client firms. You will communicate contract facts, coordinate background checks, and manage start dates to ensure timely engagement.

The role requires strong MS Office skills, top-notch communication, and meticulous attention to detail. A college degree is preferred, with a culture focused on growth and professional development.

Qualifications

• Computer acumen with common MS Office programs (Excel, Word)
• Self-motivation coupled with a desire to learn and grow
• Advanced verbal and written communication skills
• Proven time management and organizational skills
• Strong attention to detail and ability to obtain a high level of organization
• College diploma or university degree

Responsibilities

• Complete onboarding of contractors for client engagements
• Provide instructions for background checks, employment verification, and reference checks
• Process onboarding forms to meet start date timelines
• Address issues uncovered during background check processing
• Update candidate and client records to ensure timely payments
• Create and issue employment contracts and respond to change requests
• Provide guidance on time entry, invoicing, and payroll issues
• Assist with client and internal reporting requests incl. terminations and extensions
• Manage system updates and terminations as required
• Assist with recovering client and internal assets at assignment end

Skills

MS Office proficiency

Self-motivated

Verbal & written communication

Time management

Attention to detail

College diploma or university degree

Education

College diploma or university degree

Tools

MS Office

Job description

Since 2004, Tundra's mission to become the world's number one choice for top talent has been relentless. As we thrive in dynamic markets like North America, the UK, Ireland, and Asia, our commitment to global growth has set us apart as a visionary leader in talent recruitment and total talent management.

We challenge norms, exceed expectations, and are dedicated to sourcing top-tier talent for some of the world's most renowned brands. Our pioneering approach to Direct Source Curation consistently ranks us among North America's fastest-growing and largest staffing organizations.

In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.

• People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
• Continued Professional Development – tailored learning and development courses to support your career growth at Tundra.
• Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization.
• Social Responsibility – at Tundra, we pride ourselves in our ability to influence change, whether it be the work from the DEIB Council, give-back initiatives, or our green programs.
• Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.

Join Our Team

We are on the hunt for talented individuals passionate about a results-driven career and committed to providing exceptional service to our clients and candidates.

The Role:

• The Onboarding Specialist is responsible for completing a variety of tasks to enable successful onboarding of contractors with Tundra’s clients. Communicate and confirm key contract facts with payrollees including hourly rate expectations (some negotiation may be required), availability and contractor status (T4, sole proprietor or incorporated consultant)
• Provide written and verbal instructions to payrollees on completing all necessary onboarding documentation, such as background checks forms, employment verification forms and reference checks forms
• Process all forms in a timely fashion to meet aggressive client start date timelines and ensure Tundra’s adherence to all client due diligence requirements
• Work with candidates and clients to address any issues uncovered during background check processing
• Update and maintain candidate profile information in Tundra’s databases and client databases to ensure timely payment processing
• Create and issue employment contracts to payrollees and answer any questions/respond to any change requests, sign back fully executed contracts
• Provide verbal and written instructions to payrollees on time entry, invoicing, and general payroll related issues
• Assist with various internal and client reporting requests and respond to contractor and client requests including early terminations, contract extensions and pay/bill rate changes
• Process ongoing system updates and terminations as required
• Assist with recovering client as well as internal assets upon completion of assignment and/or termination

Who You Are:

• Computer acumen with common MS Office programs (Excel, Word)
• Self-motivation coupled with a desire to learn and grow
• Advanced verbal and written communication skills
• Proven time management and organizational skills
• Strong attention to detail and ability to obtain a high level of organization
• College diploma or university degree

The salary range that the employer in good faith reasonably expects to pay for this position is $40,000 - $42,000.

Our benefits offering includes medical, dental, vision, and retirement benefits.

This posting is for an existing vacancy.

At Tundra, we are dedicated to building an inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles within the organization.

Not interested in this position, but do you know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. We know that you know great people.