On-Site Restaurant Operations Lead

Tim Hortons; Canada; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Dental plan

Disability benefits

Health care plan

Vision care benefits

Bonus

Group insurance benefits

Free parking

Training paid by employer

Team building opportunities

Parking available

Job summary

Tim Hortons is seeking a capable supervisor to oversee daily restaurant operations on site in Canada. You will manage budgeting, staffing, inventory, and compliance with health and safety standards while delivering strong customer service.

You will lead 5–10 staff, schedule shifts, monitor performance, and participate in marketing initiatives. The role requires 3–5 years of experience, a secondary school certificate or equivalent, and proficiency with MS Office and POS systems.

Qualifications

• 3 years to less than 5 years of experience.
• Secondary school graduation certificate or equivalent experience.
• Knowledge of MS Office and POS systems.
• Excellent oral and written communication skills.

Responsibilities

• Analyze budget to boost and maintain restaurant profits.
• Evaluate daily operations and monitor revenues to determine labour cost.
• Balance cash, prepare balance sheets and cash reports.
• Organize inventory and ensure health and safety regulations.
• Recruit, train, schedule and supervise staff.
• Participate in marketing plans and handle customer complaints.
• Provide outstanding customer service and lead teams.

Skills

Excellent oral communication

Excellent written communication

Client focus

Dependability

Efficient interpersonal skills

Team player

Ability to multitask

Education

Secondary high school graduation certificate

Or equivalent experience

Tools

MS Excel

MS Windows

MS Word

Point of sale system

Job description

Tim Hortons is seeking a capable supervisor to oversee daily restaurant operations on site in Canada. You will manage budgeting, staffing, inventory, and compliance with health and safety standards while delivering strong customer service.

You will lead 5–10 staff, schedule shifts, monitor performance, and participate in marketing initiatives. The role requires 3–5 years of experience, a secondary school certificate or equivalent, and proficiency with MS Office and POS systems.