On-site Airport IT Systems Support Technician I

ServiceTec International Inc.; Richmond; On-site; CAD 52,000 - 68,000; Full time

Job summary

ServiceTec International Inc. is seeking an Airport Systems Support Technician Level 1 to join our Vancouver team at Vancouver International Airport (YVR) in Richmond, BC.

This full-time role focuses on daily IT support and maintenance for airport-critical systems, ensuring reliable operations across a 24/7 environment. You will resolve incidents, perform hardware/software upgrades, and participate in preventative maintenance, with rotating 10-hour shifts and opportunities to contribute to

Qualifications

• Demonstrated focus on customer service.
• Recognized technical experience with A+, Net+, Microsoft certification or equivalent.
• Knowledge of MS Office Suite.
• Experience supporting end user workstations, printers, and VOIP systems is an advantage.
• Familiar with basic concepts of LAN/WAN equipment.
• Experience of all the above within a site-based customer service environment.

Responsibilities

• Provide day-to-day IT support and maintenance at Vancouver International Airport.
• Resolve incidents and perform hardware/software upgrades.
• Troubleshoot software, apply updates, and handle project work.
• Perform preventative maintenance on all in-scope airport owned equipment.
• Support rotating 10-hour shifts to cover 24/7 operations.

Skills

Customer service

A+ certification

Net+ certification

Microsoft certifications

MS Office Suite

VOIP systems

LAN/WAN concepts

End-user support

Driver's license

Education

High School Diploma

Post secondary education

3 years relevant experience

CompTIA A+, Network+ preferred

Windows certifications advantageous

Tools

MS Office Suite

Hardware repair

Job description

ServiceTec International Inc. is seeking an Airport Systems Support Technician Level 1 to join our Vancouver team at Vancouver International Airport (YVR) in Richmond, BC.

This full-time role focuses on daily IT support and maintenance for airport-critical systems, ensuring reliable operations across a 24/7 environment. You will resolve incidents, perform hardware/software upgrades, and participate in preventative maintenance, with rotating 10-hour shifts and opportunities to contribute to