Office Manager

Copart; London; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Office Manager to lead a dynamic team in a fast-paced environment. This role involves managing daily operations, ensuring customer service excellence, and implementing best practices to enhance the Copart experience. The ideal candidate will have a strong background in office management, excellent communication skills, and the ability to motivate and develop staff. Join a company that values diversity and collaboration, where your contributions will be recognized and appreciated. If you are ready to take on a leadership role and make a meaningful impact, this opportunity is perfect for you.

Qualifications

• 3 years of office management or equivalent experience required.
• Proficient in MS Office and excellent communication skills needed.

Responsibilities

• Lead office staff to achieve customer service goals.
• Manage day-to-day operations and employee scheduling.
• Conduct performance reviews and handle service issues.

Skills

Office Management

Communication Skills

Multitasking

Basic Accounting

Bilingual Skills

Education

High School Degree (GED)

Some College Preferred

Tools

MS Office Suite

Job description

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world. Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

Under the direction of the General Manager or Assistant General Manager, the Office Manager is responsible for leading the office staff to achieve customer service goals and ensure Copart processes are implemented and followed for the Customer Service, Dispatch, and Title Processing functional units. The Office Manager will lead their team to facilitate a unique Copart experience for customers by implementing and maintaining Copart best practices that meet company policy, quality, and service expectations. Responsibilities include:

1. Hiring, training, developing, and motivating staff members.
2. Managing day-to-day operations of all positions managed.
3. Ensuring all office positions meet company standards.
4. Providing direction to the team regarding administrative duties and goals.
5. Employee scheduling and time and attendance management.
6. Cash handling, including daily bank deposits.
7. Completing all job tasks for positions supervised.
8. Leading the team to meet or exceed facility goals.
9. Monitoring office supplies inventory and purchasing as needed.
10. Conducting performance reviews according to company schedules.
11. Planning and leading meetings per company standards.
12. Handling employee/customer service issues.
13. Other duties as assigned.

Required Skills & Experience:

1. High School Degree (GED), some college preferred.
2. Three (3) years office management or equivalent experience.
3. Computer Proficiency (MS Office Suite).
4. Excellent communication skills -- verbal and written.
5. Ability to hire, train, and develop employees.
6. Typing at least 45 Words Per Minute.
7. Basic 10 Key proficiency.
8. Ability to multitask in a fast-paced environment.
9. Ability to manage expenses with basic accounting and inventory management skills.
10. Valid Driver's license.
11. Ability to travel as needed.
12. Ability to respond to alarm calls as needed.
13. Bilingual skill a plus.

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.