Office Manager

Administration; Halifax; On-site; CAD 55,000 - 75,000; Full time

Job summary

Sutherland Watt CPA, a boutique accounting firm in Halifax, is looking for an Office Manager to act as the office hub, handling client interactions, workflows, and financial administration. The role requires a detail-oriented, proactive professional who can manage multiple priorities with discretion.

You will coordinate between clients and partners, support HR tasks, and help maintain accurate, polished client deliverables in a fast-paced environment.

Qualifications

• Experience in an office management, administrative, or operations-focused role, ideally within a professional services environment.
• Strong technical proficiency with Microsoft 365, Adobe Acrobat, and cloud-based systems.
• Working knowledge of QuickBooks Online considered an asset.
• Exceptional attention to detail, particularly in document preparation and formatting.
• The ability to manage multiple priorities and adapt quickly in a fast-paced, client-driven environment.
• Excellent communication skills, with a professional and approachable manner.
• A proactive, organized, and solutions-oriented mindset.
• A high level of discretion and professionalism when handling confidential information.

Responsibilities

• Serve as the face of the office, managing front-line client interactions and coordinating workflows.
• Oversee accounts payable/receivable activities, invoicing, and day-to-day financial administration.
• Coordinate communications between clients, staff, and partners to ensure timely responses.
• Maintain organized filing systems and support transition to paperless processes.
• Support HR and office administration, including onboarding and benefits administration.
• Prepare and format client-facing documents with a high standard of accuracy.
• Manage CRM and time & billing data; handle sensitive information confidentially.

Skills

Office management

Administrative support

Microsoft 365

Adobe Acrobat

Cloud-based systems

QuickBooks Online

Attention to detail

Multitasking

Communication skills

Discretion

Tools

CRM systems

Job description

Office Manager – Halifax, NS – Reference # HL-SWC-9597

Sutherland Watt CPA is a boutique accounting firm located in the heart of downtown Halifax, built on strong relationships, trust, and a commitment to high standards. With a close-knit team and a collaborative, supportive environment, they take pride in delivering exceptional service to their clients while fostering a workplace where people genuinely enjoy working together.

We are pleased to partner with Sutherland Watt in the recruitment of an Office Manager to join their team in Halifax, NS. This is a highly visible and integral role within the firm, serving as the face of the office, the voice of the firm, and the operational hub that keeps everything running smoothly. You will be responsible for managing client interactions, coordinating internal workflows, supporting financial administration, and ensuring all client-facing deliverables are accurate, polished, and professional.

Responsibilities

• Acting as the first point of contact for clients, managing front office operations and creating a welcoming, professional environment
• Coordinating communication between clients, staff, and partners, ensuring requests are handled efficiently and nothing is overlooked
• Managing a high volume of calls, emails, and client requests, particularly during busy season
• Supporting accounts payable and receivable, invoicing, collections, and day-to-day financial administration
• Managing interactions and administrative filings with the Canada Revenue Agency (CRA), including tracking submissions and maintaining accurate records
• Preparing, formatting, and issuing client-facing documents, ensuring a high standard of accuracy and presentation
• Administering document workflows, including PDF preparation and electronic signature processes (DocuSign)
• Maintaining organized digital and physical filing systems and supporting the firm’s transition to a paperless environment
• Managing client and internal data within CRM and time & billing systems
• Assisting with the preparation and distribution of financial statements and client packages
• Supporting HR and office administration, including onboarding, benefits administration, and general office coordination
• Handling sensitive financial and personal information with a high level of confidentiality and professionalism

Ideal Candidate

• Experience in an office management, administrative, or operations-focused role, ideally within a professional services environment
• Strong technical proficiency with Microsoft 365, Adobe Acrobat, and cloud-based systems
• Working knowledge of QuickBooks Online considered an asset
• Exceptional attention to detail, particularly in document preparation and formatting
• The ability to manage multiple priorities and adapt quickly in a fast-paced, client-driven environment
• Excellent communication skills, with a professional and approachable manner
• A proactive, organized, and solutions-oriented mindset
• A high level of discretion and professionalism when handling confidential information

If you are a detail-oriented, proactive professional who enjoys being at the center of a fast-paced, client-focused office, we encourage you to get in touch to explore this opportunity.

For more information please contact Heather Labucki, Partner, or Sara Morey, Senior Consultant, at [e-mail]. If you require accommodation to participate in the recruitment process, please let Sara know.