Office Manager

Zhou's Safety Driving School Inc.; Bedford; On-site; CAD 40,000 - 60,000; Full time

Job summary

A professional driving school in Bedford is seeking an Office Manager to oversee daily operations, student engagement, and staff coordination. Responsibilities include scheduling lessons, maintaining records, and ensuring compliance with driving regulations. Ideal candidates have 1-2 years of experience in administrative roles, strong customer service skills, and familiarity with office software. Mandarin language skills are a plus, and a valid driver’s license is preferred. Applications can be sent to the provided recruitment email.

Qualifications

• At least 1-2 years experience in administrative positions.
• Prior experience in a client-facing administrative role.
• Experience working with payment systems and basic accounting practices.
• Working knowledge of driving school regulations.
• Valid driver’s license with a clean driving record.

Responsibilities

• Manage and schedule driving lessons for students.
• Maintain records of student progress and payments.
• Liaise between instructors, students, and parents.
• Ensure compliance with local transportation authorities.
• Supervise administrative staff and train them.

Skills

Customer service skills

Organizational abilities

Communication skills

Problem-solving abilities

Mandarin capability

Education

College diploma or university degree in business or relevant field

Tools

Appointment scheduling systems

Office software

Payment systems

Job description

Volunteer Experience · Work Experience · Work & Career

Hours: 30 hours per week
Address: Unit 7, 1350 Bedford Hwy, Bedford NS B4A 1E1

Primary Duties & Responsibilities

1. Coordinate Student Scheduling
   Manage and schedule driving lessons for students using online booking platforms. Respond to student and parent inquiries about class times, cancellations, and instructor assignments.
2. Customer Service & Front Desk Management
   Greet students and visitors, address questions professionally, and resolve complaints promptly. Maintain records of student progress, payment status, and certifications.
3. Instructor and Staff Support
   Liaise between instructors, students, and parents to ensure effective communication. Assign lessons and coordinate instructor calendars.
4. Regulatory & Compliance Duties
   Maintain records required by local transportation authorities and keep student information confidential. Record and update DMV and licensing records as needed for courses.
5. Administrative Tasks
   Oversee the daily operation of the office (supplies, forms, equipment). Handle billing, payment collection, receipt processing, and maintain budgetary control. Assemble periodic reports relating to enrollments, pass rates, and operational efficiency.
6. Supervisory Duties
   Supervise other administrative staff and ensure all administrative deadlines are met. Train and develop office staff in customer service excellence and new office procedures.
7. Special Projects
   Coordinate marketing campaigns, maintain service contracts, and manage promotional materials. Plan office events or information nights related to driving safety or parent information sessions.

Qualifications & Requirements

1. At least 1‑2 years experience in administrative positions.
2. Strong customer service skills; prior experience in a client‑facing administrative role, preferably within an educational or driving school environment.
3. Proficiency with appointment scheduling systems and office software.
4. Experience working with payment systems and basic accounting practices.
5. Working knowledge of driving school regulations and documentation requirements.
6. Valid driver’s license with a clean driving record (preferred).
7. College diploma or university degree in business, public administration, or a relevant field is an asset.
8. Strong communication, organizational, and problem‑solving abilities.
9. Ability to remain calm and diplomatic with students/parents, especially during high‑pressure situations.
10. Mandarin capability is considered an asset.

About Zhou's Safety Driving School Inc.

We are dedicated to creating safer drivers through professional instruction and a customer‑focused learning experience. We seek an Office Manager who understands the unique needs of a driving school and can oversee daily operations, student engagement, and staff coordination.

To Apply: Please send your resume to [e-mail]