Office Coordinator — Customer Focus & Growth

Minto Group; Montreal (administrative region); On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Annual bonus

Comprehensive benefits from day one

RRSP matching

Paid time off

Telemedicine access

Job summary

Minto Group is seeking an Office Coordinator in Montréal to be the first point of contact for clients, manage leasing inquiries, and support property operations. You will handle calls, appointments, payments, and day-to-day administrative tasks in a fast-paced environment.

We offer competitive compensation, comprehensive benefits from day one including telemedicine and parental leave, RRSP matching, and opportunities for professional growth within a dynamic, purpose-driven organization.

Qualifications

• Two years of relevant work experience in a busy client-facing environment or service industry
• High school or college education in a relevant field
• Attention to detail and accuracy
• Strong communication skills (listening, speaking and writing)
• Knowledge of Microsoft Office (Word, Excel, Outlook)
• Knowledge of Yardi is an asset
• French and English language skills, both written and spoken

Responsibilities

• Greet clients, suppliers and visitors and respond to inquiries in a polite, friendly, and professional manner
• Enter service requests and incident notifications into property management software
• Coordinate access to apartments for Minto staff as needed and in support of service coordinators
• Schedule appointments between residents and the administration team
• Accept and acknowledge payments and route to coordinators
• Open/close office duties and maintain cleanliness of waiting area and office
• Answer calls and take voicemail messages
• Receive and coordinate mail and parcels
• Monitor and stock office supplies
• Coordinate with external vendors (dry cleaners, cleaners, etc.)
• Issue visitor parking passes
• Prepare correspondence and communications as directed
• Support the team with administrative tasks as needed
• Perform other duties within the scope and spirit of the role as requested by management

Skills

Customer service experience

Communication skills

Attention to detail

Bilingual English/French

Education

High school or college education in a relevant field

Tools

Yardi

Microsoft Office

Job description

Minto Group is seeking an Office Coordinator in Montréal to be the first point of contact for clients, manage leasing inquiries, and support property operations. You will handle calls, appointments, payments, and day-to-day administrative tasks in a fast-paced environment.

We offer competitive compensation, comprehensive benefits from day one including telemedicine and parental leave, RRSP matching, and opportunities for professional growth within a dynamic, purpose-driven organization.