Leasing & Customer Service Coordinator — Flexible Schedule

COGIR Real Estate; Montreal (administrative region); On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Group insurance

Floating days off

Social leave

Vacation

Free coffee, tea and herbal tea

Challenging opportunities

Job summary

COGIR Real Estate in Montreal is seeking a Customer Service and Leasing Coordinator to welcome visitors, analyze client needs, provide high-level service and guide prospective tenants through available apartments. You will coordinate tours, follow up with clients and support the team with daily administrative tasks.

The role emphasizes client relations, sales aptitude, bilingual communication in French and English, and collaboration within a tight-knit team.

Qualifications

• Experience delivering excellent customer service in a real estate or leasing context.

Responsibilities

• Greet visitors and respond to inquiries with a welcoming, professional demeanor.
• Analyze client needs and match them to available units.
• Conduct site tours for prospective tenants and explain lease terms.
• Process leases, collect documents, and coordinate with property management.
• Follow up with clients to advance leasing opportunities and maintain relationships.
• Maintain resident directory and update administrative forms and records.

Skills

People skills

Customer focus

Sales ability

Teamwork

Communication (written & verbal)

Prioritization & judgment

Adaptability

Tools

Hopem

QuickBooks

Microsoft Word

Excel

Outlook

Job description

COGIR Real Estate in Montreal is seeking a Customer Service and Leasing Coordinator to welcome visitors, analyze client needs, provide high-level service and guide prospective tenants through available apartments. You will coordinate tours, follow up with clients and support the team with daily administrative tasks.

The role emphasizes client relations, sales aptitude, bilingual communication in French and English, and collaboration within a tight-knit team.