Office Clerical Support

Traditional Learning Academy Online; Surrey; On-site; CAD 38,000 - 52,000; Full time

Job summary

Traditional Learning Academy Online is seeking a dedicated receptionist and administrative assistant to support data entry, student records, and teacher coordination across Online, Home, and Blended programs. You will manage inquiries, greet visitors, and assist in events and communications with families.

The role focuses on accurate data handling in Brightspace, MyEdBC, and Sage Accounting, while maintaining professional office operations and timely responses to stakeholders.

Qualifications

• Be a committed Christian.
• Have office experience.
• Understand home education.

Responsibilities

• Data entry into databases and spreadsheets as directed.
• Enter data into MyEdBC per the student records manager.
• Enter data into Sage Accounting per the financial manager.
• Enter and review data in Brightspace.
• Respond to inquiries within 24 hours by phone, email or in person.
• Greet parents, students and visitors and assist during emergencies.
• Provide clerical support for online, home and blended teachers.
• Update Brightspace and student lists; create forms.
• Interact with parents and students; provide timely information.
• Perform other office duties including orders, payments, events and filing.
• Inform office manager of problems; evaluate personal progress.

Skills

Office experience

Understanding of home education

Tools

Sage Accounting

Brightspace

MyEdBC

Job description

Job Description

Role

Provide reception, administrative and clerical support.

Potential candidates must:

• Be a committed Christian
• Have office experience and an understanding of home education.

Duties

Data entry

• Enters data in to databases and spreadsheets
• Enters data in to MyEdBC as directed by the student records manager
• Enters data in to Sage Accounting as directed by the financial manager
• Enters and reviews data in Brightspace

Reception

As directed by the office manager

• Responds to inquiries from parents, students and general public face to face, via telephone and e-mail within 24 hours.
• Maintains first aid qualification and assists the school administrative team during emergency/medical situations;
• Meets and greets parents, students and visitors and answers their questions
• Delivers messages to teachers and other staff
• Greets all who walk through TLA doors with courtesy and endeavours to help them in any way

Teacher interaction

• Provides clerical support for all Online, Home, and Blended teachers, including but not limited to:
• Mailing
• Photocopying
• Updating Brightspace
• Updating student lists
• Creating forms
• Monitoring forums
• Collecting and collating data

Parent and student interaction

• Provides parents and students with accurate and timely information
• Responds to telephone, e-mail and face-to-face enquiries and questions

Office functions

Performs other office duties as required including:

• Placing orders
• Arranging payments and registrations for events and activities
• Photocopying
• Mailing
• Planning for conventions, ceremonies, staff training and special events
• Proof reading of mail outs and report cards
• Filing
• Attends staff meetings and retreats as scheduled on the annual calendar and any additional meetings as required
• Assists vice principals with all clerical needs

Exercising judgment

• Informs the office manager and vice principals of problems or conflicts as necessary;
• Evaluates personal progress in consultation with the office manager and vice principals.

Working relationships

• Reports to the Office Manager
• Collaborates with other office staff as required.