Office Administrator

A-Plus Quality Inc; Vaughan; On-site; CAD 27,552 - 34,440; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

On-site parking

Job summary

A Plus Quality Inc is seeking a highly organized and customer-oriented Office Administrator to join our team in Concord, ON. The role centers on supporting daily office operations, data entry, and client communication.

You will manage scheduling, handle inquiries, maintain records in QuickBooks and Google Workspace, and contribute to sales and marketing efforts. This in-person position offers competitive pay and growth opportunities in a collaborative environment.

Qualifications

• Experience in office administration or customer service is preferred.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in QuickBooks, Microsoft Office Suite & Google Workspace
• Previous experience in office administration, customer service, or a service-based industry preferred
• Experience with field service management software is preferred
• Ability to work independently and as part of a team.
• Social Media and Marketing Proficient

Responsibilities

• Manage and maintain office administrative tasks, including filing, data entry, and inventory management.
• Provide exceptional customer support, addressing inquiries and resolving issues promptly.
• Schedule appointments and send reminders to clients.
• Follow up with clients to ensure satisfaction and address any concerns.
• Reach out to potential clients for our services.
• Assist with getting and answering reviews.
• Handle warranty claims and order replacement parts.
• Answer incoming calls and provide professional customer service.
• Manage specific client accounts and build strong relationships.
• Assist with marketing and sales efforts as needed.

Skills

Customer service

Time management

Communication

Multitasking

Teamwork

Education

Secondary School (preferred)

Tools

QuickBooks

Microsoft Office Suite

Google Workspace

Job description

A Plus Quality Inc is seeking a highly organized and customer-oriented Office Administrator to join our dynamic team. The ideal candidate will have excellent communication skills and a strong ability to multitask.

Responsibiltes:

• Manage and maintain office administrative tasks, including filing, data entry, and inventory management.
• Provide exceptional customer support, addressing inquiries and resolving issues promptly.
• Schedule appointments and send reminders to clients.
• Follow up with clients to ensure satisfaction and address any concerns.
• Reach out to potential clients for our services.
• Assist with getting and answering reviews.
• Handle warranty claims and order replacement parts.
• Answer incoming calls and provide professional customer service.
• Manage specific client accounts and build strong relationships.
• Assist with marketing and sales efforts as needed.

Qualifications:

• Experience in office administration or customer service is preferred.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in QuickBooks, Microsoft Office Suite & Google Workspace
• Previous experience in office administration, customer service, or a service-based industry preferred
• Experience with field service management software is preferred
• Ability to work independently and as part of a team.
• Social Media and Marketing Proficient

Benefits:

• Competitive salary and benefits package.
• Opportunities for growth and development.
• Supportive and collaborative work environment.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Benefits:

• Flexible schedule
• On-site parking

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (required)
• Administrative: 1 year (required)

Location:

• Concord, ON L4K 3W7 (preferred)

Work Location: In person