Administrative Assistant

Brock Shores Financial; Elizabethtown-Kitley; On-site; CAD 38,000 - 45,000; Full time

Job summary

Brock Shores Financial in Ontario is seeking an Administrative Assistant/Receptionist to support front desk operations and provide administrative assistance. You will handle data entry, manage calls, and assist with client intakes for taxes, bookkeeping and investments.

Join a professional office where accuracy, customer service, and teamwork are valued, helping maintain organized records and smooth daily operations.

Qualifications

• Experience in a general office setting is preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools is essential.
• Strong organizational and data entry skills with attention to detail.
• Excellent customer service and professional phone etiquette.

Responsibilities

• Greet visitors and clients warmly, providing excellent customer service and maintaining a professional front desk presence
• Manage multi-line phone systems, screen calls, and direct inquiries appropriately with proper phone etiquette
• Perform data entry tasks accurately using Microsoft Office, Google Workspace, and record keeping
• Handle filing, document organization, and record maintenance to ensure easy retrieval of information
• Assist client intakes for taxes, bookkeeping and investment services
• Support administrative functions such as proofreading documents, preparing correspondence, and managing incoming/outgoing mail
• Maintain office supplies inventory and coordinate with vendors as needed to ensure smooth office operations

Skills

Front desk

Customer service

Data entry

Microsoft Office

Google Workspace

Organizational skills

Phone etiquette

Multiline phone systems

Tools

Microsoft Office Suite

Google Workspace

Canada Revenue Agency website

Job description

We are seeking a dynamic and highly organized Administrative Assistant/Receptionist to join our team. This vital role combines front desk responsibilities with administrative support, ensuring smooth daily operations and exceptional customer service. The ideal candidate will be energetic, detail-oriented, and possess strong computer and organizational skills to handle a variety of clerical tasks efficiently. This paid position offers an excited opportunity to contribute to a professional environment where your skills in office management, customer support, and data entry will shine.

Responsibilities

• Greet visitors and clients warmly, providing excellent customer service and maintaining a professional front desk presence
• Manage multi-line phone systems, screen calls, and direct inquiries appropriately with proper phone etiquette
• Perform data entry tasks accurately using Microsoft Office, Google Workspace, and record keeping
• Handle filing, document organization, and record maintenance to ensure easy retrieval of information
• Assist client intakes for taxes, bookkeeping and investment services
• Support administrative functions such as proofreading documents, preparing correspondence, and managing incoming/outgoing mail
• Maintain office supplies inventory and coordinate with vendors as needed to ensure smooth office operations

Experience

• Previous office experience or clerical experience is required; experience in financial office is a plus
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools is essential
• Strong computer skills including data entry, typing accuracy, and familiarity with multi-line phone systems
• Prior experience using Canada Revenue Agency website is considered an asset, but not required
• Excellent organizational skills with the ability to prioritize tasks efficiently
• Demonstrated customer service skills with professional phone etiquette and support capabilitiesJoin us in creating a welcoming environment while supporting our team’s administrative needs! This role offers the chance to develop your skills in a fast-paced setting while making a meaningful impact through exceptional service and organization.