Office Administrator

Falcon Equipment Ltd.; Nanaimo; On-site; CAD 40,000 - 48,000; Full time

Benefits offered by this job

Competitive wage rates

RRSP/DPSP plan with company matching

Paid vacation in first year

Job summary

Falcon Equipment Ltd. Nanaimo Branch is seeking an experienced Office Administrator, Administrative Assistant, Office Coordinator, or Service Administrator to join a supportive team on Vancouver Island. You’ll manage daily office operations and support service and parts teams while enjoying a scenic island lifestyle.

You will handle reception, communications, and administrative tasks with a strong emphasis on customer service, accuracy, and teamwork in a dynamic environment.

Qualifications

• High school diploma or equivalent required.
• Exceptional customer service and troubleshooting skills.
• Able to work in a fast-paced environment with minimal supervision.
• Strong work ethic and positive team attitude.

Responsibilities

• Oversee Office Operations: Coordinate administrative activities, reception, office supplies, and day-to-day operations across both Vancouver Island branch locations.
• Support Service & Parts Departments: Provide administrative support to service and parts teams to ensure smooth and efficient branch operations.
• Maintain Safety & Compliance: Help ensure branch facilities, equipment, and assets meet company safety requirements and applicable health regulations.
• Coordinate & Communicate: Serve as a key point of contact for office communications, coordinating activities and supporting the needs of branch employees and visitors.
• All other duties as assigned.

Skills

Customer service

Troubleshooting

Communication

Attention to detail

Team player

Education

High school diploma or equivalent

Tools

MS Office

Outlook

Job description

If you’re an experienced Office Administrator, Administrative Assistant, Office Coordinator, or Service Administrator with strong organizational, communication, and customer service skills, we want you to join Falcon Equipment’s Nanaimo Branch! This is an opportunity to be part of a supportive, professional team while enjoying the perfect balance of meaningful work and a scenic, laid-back island lifestyle. Imagine starting your day with ocean views, ending it with forest trails, and working with a team that values collaboration, relationships, and getting the job done right.

Job Duties & Responsibilities:

• Oversee Office Operations: Coordinate administrative activities, reception, office supplies, and day-to-day operations across both Vancouver Island branch locations.
• Support Service & Parts Departments: Provide administrative support to service and parts teams to ensure smooth and efficient branch operations.
• Maintain Safety & Compliance: Help ensure branch facilities, equipment, and assets meet company safety requirements and applicable health regulations.
• Coordinate & Communicate: Serve as a key point of contact for office communications, coordinating activities and supporting the needs of branch employees and visitors.
• All other duties as assigned.

Qualifications:

• High school diploma or equivalent required
• Prior experience in a heavy equipment environment (preferred)
• Prior experience in reception, office admin, or equivalent
• Exceptional customer service and troubleshooting skills
• Must be able to work in a fast-paced environment with minimal supervision
• Computer literacy, including working skills of MS Office and Outlook
• Ability to work well under pressure and maintain a strong attention to detail
• Able to deal with people tactfully and professionally at all times
• Ability to analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions
• Strong work ethic and positive team attitude
• Weight handling of up to 60 lbs. required

About the Benefits:

• Competitive wage rates
• 100% prescription coverage and paramedical coverage
• Long-term disability (LTD)
• Paid vacation available in the first year of employment
• RRSP/DPSP plan with matching contribution by the company
• Premiums if you hold a current occupational first aid ticket
• Opportunities for training and development
• Non-unionized environment
• Apprenticeship program reimbursed by the companyFalcon Equipment is an equal opportunity employer.

* We thank all interested applicants; however, only those under consideration and legally entitled to work in Canada shall be contacted.