Office Administrator

RDI (Red Deer Ironworks INC.); Grande Prairie; On-site; CAD 42,000 - 54,000; Full time

Job summary

Red Deer Ironworks Inc. in Grande Prairie, AB, is seeking an Office Administrator to ensure smooth day-to-day operations on-site.

You will handle calls, emails, work orders, invoices, shipping paperwork, and data entry, coordinating with operations, sales, and service teams to keep information flow accurate. Ideal candidates have strong organizational and communication skills, basic computer proficiency (email, spreadsheets, word processing), and a high school diploma.

Qualifications

• High school diploma or equivalent required.
• Post-secondary education in office administration or business is an asset.
• Strong administrative and organizational skills with attention to detail.
• Solid communication skills for professional customer interactions.
• Basic computer skills including email, spreadsheets and word processing.
• Experience with data entry in office or ERP systems is preferred.
• Ability to coordinate with multiple teams in a fast-paced industrial environment.

Responsibilities

• Coordinate day-to-day office operations on-site in Grande Prairie, AB.
• Answer and direct phone calls and emails, and manage correspondence.
• Prepare and process documents such as work orders, invoices, and shipping paperwork.
• Support scheduling for service and repair activities.
• Assist with data entry into internal systems and maintain records.
• Collaborate with operations, sales, and service teams to ensure accurate information flow.
• Maintain office supplies and equipment and support basic bookkeeping tasks.

Skills

Administrative skills

Organizational skills

Communication skills

Customer service

Time management

Problem-solving

Teamwork

Attention to detail

Data entry

Education

High school diploma or equivalent

Post-secondary education in office administration or business (asset)

Tools

Email

Spreadsheets

Word processing

ERP data entry

Job description

Company Description

Red Deer Ironworks Inc. (RDI) is a North American manufacturer of high- and low-pressure unionized piping and manifold systems, headquartered in Red Deer, Alberta, Canada. The company supports its products and those of other manufacturers through full-service repair and recertification facilities located in Red Deer and Grande Prairie, AB; Casper and Grand Junction, WY and CO; Frederick and Fort Worth, CO and TX; and Minot, ND. RDI provides new product sales, custom design and fabrication, and comprehensive aftermarket service for a wide range of pressure equipment, including piping, fittings, valves, chokes, crossovers, and flange adapters, as well as new products such as swivel joints and low torque valves. The organization is ISO certified and API licensed, reflecting a strong commitment to quality, continuous improvement, and exceeding customer expectations. Team members at RDI are dedicated to delivering reliable, high-quality products and services with a strong focus on customer satisfaction.

Role Description

The Office Administrator is a full-time, on-site role based in Grande Prairie, AB. This position coordinates day-to-day office operations, including answering and directing phone calls and emails, managing incoming and outgoing correspondence, and maintaining organized digital and paper records. The role involves preparing and processing documents such as work orders, invoices, and shipping paperwork; supporting scheduling for service and repair activities; and assisting with data entry into internal systems. The Office Administrator collaborates with operations, sales, and service teams to ensure accurate information flow, supports basic bookkeeping tasks such as updating logs and tracking expenses, and helps maintain office supplies and equipment. This role also includes greeting visitors, supporting safety and compliance documentation, and contributing to a professional, efficient office environment.

Qualifications

• Candidates should possess strong administrative and organizational skills, including office coordination, document management, and records keeping.
• Candidates should possess solid communication skills, including clear verbal and written communication and professional customer service when interacting with internal and external stakeholders.
• Candidates should possess basic computer and software skills, including proficiency with email, spreadsheets, word processing, and data entry in office or ERP systems.
• Candidates should possess time management and prioritization skills, with the ability to handle multiple tasks, meet deadlines, and maintain attention to detail.
• Candidates should possess problem-solving and teamwork skills, with the ability to work collaboratively with operations, sales, and service teams in a fast-paced environment.
• Relevant experience in office administration, reception, or coordination roles, ideally in an industrial, manufacturing, or service environment, is beneficial.
• A high school diploma or equivalent is required; additional post-secondary education or certification in office administration or business is an asset.