Office Administrator

Senior Helpers Parent Account; Edmonton; On-site; CAD 30,000 - 34,000; Part time

Job summary

Senior Helpers – West Edmonton is seeking an Office Administrator to manage day-to-day operations with warmth and professionalism. This part-time role focuses on client inquiries, scheduling, payroll, and billing, ensuring accurate records and smooth administrative flows.

Candidate should excel with numbers and Excel, handle calls confidently, and coordinate staffing with a client-centered approach to turn inquiries into lasting relationships.

Qualifications

• Strong communication and phone etiquette.
• Excellent organizational skills and attention to detail.
• Experience in staffing, payroll, billing or office administration.
• Comfort with numbers and Excel.

Responsibilities

• Answer calls professionally and guide families through services.
• Gather client information and complete service inquiry forms.
• Manage caregiver staffing, scheduling and coordination.
• Oversee payroll preparation and client billing for Edmonton and Grande Prairie.
• Maintain records and administrative processes using Microsoft Excel.

Skills

Telephone skills

Customer service

Organizational skills

Attention to detail

Payroll experience

Billing experience

Staffing coordination

Office administration

Excel

Tools

Microsoft Excel

Job description

Office Administrator

Job type: Part Time

Schedule:Monday-Friday

Salary:$22-$25 per hour

Senior Helpers – West Edmonton

We’re looking for a highly organized, personable, and self-driven Office Manager who can take ownership of our day-to-day operations while delivering an exceptional experience to the families we serve.

At Senior Helpers, many families contact us without knowing exactly what kind of care they need. We need someone who listens with compassion, asks the right questions, confidently explains our services, and helps turn inquiries into clients.

Key Responsibilities

• Answer calls professionally, build trust with families, and guide them through our services.
• Gather client information and complete service inquiry forms.
• Manage caregiver staffing, scheduling, and coordination.
• Oversee payroll preparation and client billing for Edmonton and Grande Prairie.
• Maintain accurate records, reports, and administrative processes using Microsoft Excel.

What We're Looking For

• A warm, professional, and confident communicator with excellent telephone skills.
• Someone who understands customer service and knows how to sell through trust and relationship-building.
• Strong organizational skills, attention to detail, and comfort working with numbers and Excel.
• Experience in staffing, payroll, billing, or office administration.
• A proactive problem-solver who takes initiative and works independently with minimal supervision.

This Role Is for You If...

You don't need someone constantly telling you what to do. You take ownership, follow through, solve problems, and keep things running smoothly. You're equally comfortable speaking with families, coordinating staff, and managing the numbers behind the business.

We’re looking for someone who doesn't just manage an office, but makes the entire operation better.