Administrative Assistant - Hardisty Care Centre

Park Place Seniors Living, Inc.; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Job summary

Park Place Seniors Living, Inc. is seeking an Administrative Assistant at Hardisty Care Centre in Edmonton. The role supports the Site Leader and Office Manager, handling resident processes, records, and communications to ensure smooth operation of the care centre.

We value experienced, organized individuals with strong English communication, a collaborative approach, and the ability to manage multiple tasks in a fast-paced healthcare environment. Working hours are 08:00–16:00.

Qualifications

• Certification in health care office management.
• Minimum 3 years’ administration or related experience. (Healthcare setting is an advantage)
• OR equivalent combination of training and experience in relevant field.
• Familiarity with scheduling software and proficiency in IT tools, including Microsoft Office Applications, and other virtual communication platforms. (Microsoft 365 is a plus)
• Experience working on a SharePoint platform is an asset.

Responsibilities

• Support Site Leader and Office Manager; assist with admissions and discharges.
• Maintain Resident and tenant statistics; keep current records and report to Site Leader.
• Coordinate and audit quality improvement initiatives via Park Place Quality Improvement Program.
• Participate in staff training, orientations, and meetings; take minutes as requested.
• Maintain confidentiality and assist in onboarding and staff scheduling; manage supplies.

Skills

Verbal & Written Communication

Conflict Resolution

Interpersonal Relationships

Independent & Teamwork

Attention to Detail

Organization & Multitasking

Education

Health Care Office Management Certification

Tools

Microsoft Office

Microsoft 365

Scheduling Software

SharePoint

Job description

Position: Administrative Assistant

Employment: Permanent-Full time

Working Hours: 08:00AM – 04:00PM (7.5 hrs/day)

Location: Hardisty Care Centre, Edmonton AB

If you’re a caring individual and passionate about making a difference in the lives of the seniors we serve, then JOIN US and become part of our Team!

TYPICAL DUTIES AND RESPONSIBILITIES:

• Working and communicating closely with the Site Leader and Office Manager, supporting all Resident processes including admission and discharge.
• Manages Resident and tenant statistics, keeping accurate and current records and
  forwards routinely to Site Leader.
• In collaboration with the Site Leader, coordinates, implements, and audits quality
  improvement initiatives based on the Park Place Quality Improvement Program.
• Identifies, plans and participates in services, orientation, and training programs.
• Participates in a variety of meetings which include leadership, organizational, and planning meetings and takes minutes as requested.
• Maintains close cooperation, communication, and liaison with employees and other professionals involved in the provision of care to Residents.
• Maintains up-to‑date knowledge of Park Place’s policies and procedures and relevant legislation. Interpret and implement these as necessary. Recommends changes in policy and procedures.
• Maintains strict confidentiality of information gained because of the employment
  relationship.
• Provide assistance to department managers in facilitating employee onboarding and organizing staff schedules.
• Orders supplies for multiple departments.

When the Receptionist is off duty:

• Cordially receives, assists. and directs Residents, tenants, families, visitors, and
  employees within the facility, including accompanying visitors to their destination as required.
• Answers, directs, and responds to phone calls and queries.
• Clerical duties including filing and word processing (e.g., typing minutes), sorting and distributing incoming and outgoing mail.
• Responsible for directing the shipping and receiving of supplies for the Park Place Home.
• Prepares and mails monthly Resident and tenant Pre-Authorized Payment information slips.
• Manages financial transactions, keeping accurate and current records and reconciling the Residents’ Comfort Account and Petty Cash Account.
• Prepare cheques for Site Leader’s signature for reconciliation of Comfort or Activity Account.

QUALIFICATIONS AND EXPERIENCE:

• Certification in health care office management
• Minimum 3 years’ administration or related experience. (Experience in healthcare settings is an advantage)
• OR equivalent combination of training and experience in relevant field (equivalences may be considered).
• Familiarity with scheduling software and proficiency in IT tools, including Microsoft Office Applications, and other virtual communication platforms. (Experience in Microsoft 365 is a plus)
• Experience working on a SharePoint platform is an asset.

SKILLS AND ABILITIES (Must Have):

• Strong verbal and written communication skills in English.
• Demonstrated communication, and conflict resolution skills required
• Must be able to establish and maintain cooperative relationships with all personnel, as well as harmonious relations with clients and families
• Physical ability to carry out the duties of the position
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to operate office-related equipment.
• Attention to details and demonstrates strong presentation skills
• Proficient in managing priorities and handling multiple tasks simultaneously.
• Exceptional organizational and multi-tasking skills with innate ability to create order and structure from complex situations.

PHYSICAL DEMANDS:

The Administrative Assistant position requires lifting, walking, reaching, bending, pushing, standing, and sitting. Lifts a maximum of 30 lbs. Must be able to manage stressful work situations with dexterity.

Hardisty Care Centre

Hardisty Care Centre welcomes applications from individuals with diverse cultural backgrounds, religious beliefs, and care experiences, recognizing the value diversity brings to high‑quality resident care. We are committed to maintaining an inclusive, respectful, and professional workplace that supports equity, collaboration, and compassionate care, while fostering positive working relationships among staff, residents, and families.

NOTE: We thank all applicants for their interest; however, only those applicants selected for an interview will be contacted.