Office Administrator

Talentify; City of Langley; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an Office Administrator to oversee administrative functions and serve as the primary point of contact for customers. This fully onsite role involves managing customer inquiries, coordinating office procedures, and supporting various departments to ensure effective operations while promoting a safe and organized work environment.

Benefits

RRSP

Basic/Supplemental Life & AD&D Insurance

Short and long-term disability

Employee Assistance Program

Time off/Leave (PTO, Vacation, or Sick Leave)

Qualifications

• 3+ years of administrative experience required.
• Proficient in data management and report preparation.
• Native English speaker with customer interaction skills.

Responsibilities

• Manage customer orders and inquiries, including product availability and invoicing.
• Oversee office organization, recordkeeping, and policy enforcement.
• Support various departmental clerical activities and communications.

Skills

Administrative problem-solving

Effective communication

Organizational skills

People skills

Education

High school diploma or equivalent

Associate’s degree or higher in Business Administration

Tools

MS Office (Excel, Word, Outlook, Teams)

Job description

The Office Administrator serves as the primary point of contact for customers and plays a key role in overseeing the smooth and efficient operation of all office administrative functions. This role is crucial in maintaining a safe, well-organized, and productive work environment that supports manufacturing, logistics, and executive teams. Responsibilities include planning, directing, and coordinating office procedures, as well as identifying and implementing process improvements to enhance operational efficiency. Core duties involve cross-departmental communication, recordkeeping, facility management, and supporting the enforcement of company policies and procedures.

Responsibilities

• Process and manage the customer orders & customer inquiries that include product availability, pricing, delivery timelines, and invoicing.

• Update and manage various reports that include pricing tables, sales trackers, shipping trackers, and other various reports.

• Manage all incoming communications - mail, emails, phone calls, and in-person inquires.

• Support other departments with filing, data entry, document and report preparation, and other clerical activities.

• Manage extended benefits

• Strictly adhere to all safety regulations, policies, and procedures; violations may lead to termination.

• Promote and enforce safety, health, GMP, and company standards consistently across all operations.

• Set a strong example by working safely and maintaining an organized office in support of 24/7 manufacturing.

• Assist in forecasting and budgeting for office operations, including supplies, services, and administrative expenses.

• Drive accountability and performance on administrative business metrics (accuracy, timeliness, customer service, and cost efficiency).

• Schedule and administer front office operations, including reception, filing, mail distribution, and clerical duties.

• Implement and maintain office organization systems and continuous improvement initiatives.

• Oversee all personnel functions, including recruiting, hiring, attendance tracking, and retention efforts.

• Control office-related capital and operating expenditures while staying within budgeted limits.

• Ensure high-quality standards in administrative output and service to internal customers.

• Maintain adequate inventory of office supplies and coordinate timely procurement.

• Coordinate with facility maintenance to ensure office systems and infrastructure are operational and meet company standards.

• Process and manage the customer orders & customer inquiries that include product availability, pricing, delivery timelines, and invoicing.

• Update and manage various reports that include pricing tables, sales trackers, shipping trackers, and other various reports.

• Manage all incoming communications - mail, emails, phone calls, and in-person inquires.

• Language Skills: Native English speaker, as the role involves significant phone interaction with customers, including those in the U.S.

• 3+ year of receptionist or administrative experience, (organizing schedule, copayment and entering information into the system, a bit of payroll)

• Proficiency in MS Office (Excel, Word, Outlook, Teams). Ability to manage data, perform searches, and use the Abacas accounting system (training provided).

• High school diploma or equivalent required.

Additional Skills and Qualifications

• Associate’s degree or higher in Business Administration

• Preferably in manufacturing or industrial environment.

Soft Skills

• Proficient in administrative problem-solving.

• Experience developing and maintaining effective administrative processes and systems.

• Ability to maintain regular, predictable, and punctual attendance.

• Excellent verbal and written communication skills, including professional interaction with internal teams and external vendors.

• Strong people skills, ability to interact well with both shop staff and management.

• Must be able to work under pressure and meet deadlines while maintaining a positive and professional demeanor.

• Ability to work independently and manage multiple assignments with minimal supervision.

• Strong team player who collaborates well and supports organizational goals.

***We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected

classification.

Eligibility requirements apply to some benefits

and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• RRSP
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Employee Assistance Program
• Time off/Leave(PTO, Vacation, or Sick Leave)

Pay and Benefits

The pay range for this position is $20.00 - $30.00/hr.

Workplace Type

This is a fully onsite position in Langley,BC.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.