Observability Engineer (Mid) — Dynatrace & AWS CloudWatch

CI Financial; Toronto; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Training reimbursement

Paid time off for volunteering

Paid professional designations

Employee savings plan

Corporate discount program

Enhanced group benefits

Parental leave top-up

Job summary

CI Financial is seeking a Mid-Level Observability Engineer to build, maintain, and enhance enterprise monitoring across cloud and hybrid environments. You will support Dynatrace and AWS CloudWatch, develop dashboards, tune alerts, and instrument critical platforms while partnering with Cloud Engineering and SRE teams.

The role emphasizes hands-on execution, collaboration with cross-functional teams, and contributing to automation of monitoring deployment and CI/CD workflows.

Qualifications

• 3–5 years of experience in Observability, Monitoring, DevOps, or SRE roles.
• Hands-on Dynatrace experience including deployment, configuration, dashboarding, alerting, and basic APM support.
• Working knowledge of AWS CloudWatch and cloud services used in enterprise environments.
• Experience with scripting or automation using Python, Bash, or PowerShell for monitoring operations.
• Familiarity with Terraform or CloudFormation for deployment.

Responsibilities

• Implement centralized observability using Dynatrace and CloudWatch across hybrid environments.
• Onboard applications and infrastructure to ensure visibility of logs, metrics, and traces.
• Develop persona-based dashboards and alerting thresholds for multiple audiences.
• Support incident triage and root cause analysis with Dynatrace features.
• Collaborate with Cloud Eng, DevOps, SRE, and application teams to improve observability practices.

Skills

Observability experience

SRE mindset

Cloud collaboration

Dashboarding

Incident response

Tools

Dynatrace

AWS CloudWatch

Dynatrace OneAgent

Terraform

CloudFormation

Job description

CI Financial is seeking a Mid-Level Observability Engineer to build, maintain, and enhance enterprise monitoring across cloud and hybrid environments. You will support Dynatrace and AWS CloudWatch, develop dashboards, tune alerts, and instrument critical platforms while partnering with Cloud Engineering and SRE teams.

The role emphasizes hands-on execution, collaboration with cross-functional teams, and contributing to automation of monitoring deployment and CI/CD workflows.